Improve order confirmation process Ordered a Black Box ball marker set, product is very good. Would have liked to see a preview of what I ordered before final order was placed, to confirm my choice was correct. (initials style) Was unable to track order with tracking number provided and would like to see a confirmation the product was delivered

Totally amazing customer service! This is one of the best customer service experiences I have ever received! I don’t normally complete surveys but I just had to share how surprised I was with the response to my request. I was being very picky about my new grandson’s gift and they treated me like it was their most important issue and immediately sent me a replacement! Not only am I grateful but also look forward to continuing my business with Great Golf Memories!

The back of the display case came… The back of the display case came completely off in transit. The staples used to fasten it to the frame seemed to be inadequate and poorly done.

It shouldn’t be this difficult . . . Purchased black ID tags/buttons thinking they would not oxidize and leave marks on clothing. Unfortunately, the black covering came off the raised edge after one round of golf. For the total price, one would expect a better coating. 9/23/19. Thanks for reaching out, but no replacements are necessary. Couple of the ID tags/buttons popped off and I going to search for something different. I use soft Winn Grips that need a larger tip.

Received the order quickly Received the order quickly. The ball marker material used was a bit on the light side. The color printing could be more more vivid. It looked a bit washed. Price for the product is reasonable considering the small volume ordered and turn around time was great.