Lauren Theiss
GBStill awaiting half of my machine Still awaiting half of my machine. They will not get in touch with me. Currently out several hundred dollars for a giant box of useless parts that cannot be used for anything.
JB
GBGot water rower as gift, missing critical part! Got water rower as gift. When went to assemble, was missing the seat pad and had broken phone holder. I have no way to contact company as their website is down! No seat pad makes the machine completely nonfunctional! Help!
Rob Drushella
GBThe add states 3 day maximum… Your add states 3 day maximum processing and 4 days max shipping. It's been 14 days.
Doug Teuscher
GBThe equipment looks amazing and their… The equipment looks amazing and their customer service is really great
Mark
GBMissing parts/terrible customer service Missing several parts. Customer service is slow and incompetent. After several asks, I was sent a replacement parts package that didn’t have any of the missing parts that I detailed. Now, I’m not getting a response regarding sending the correct parts or initiating a return/refund. Extremely frustrated.