nervous at first but they came through After my order a read all the online reviews and got nervous about where my order was going to end up. I needed my board 3 days from when I ordered so I called to make sure it was coming on time, the guy who answered was unprofessional but very helpful. My package was rescheduled to arrive the correct day instead of a day late. He saved me hundreds of dollars. Would buy from them again.

Shameful, NO customer service I have been trying for over a year to get a refund for an item that was returned in Dec 2013. The company claimed to have sent a credit to my account but a year's worth of review shows no such credit. The company has ignored multiple emails and even ignored a written letter sent through the mail. As others have found, the phone number is useless as it goes directly to voicemail. No response and no refund money. This company needs to learn the power of positive customer service.

Theives and liars I ordered over $350 worth of merchandise on November 28th and received my products within 2 weeks. Upon inspection of my order I realized I didn't receive the leash & lock combo I ordered. I immediately emailed the company and received no reply, nor did they reply to the 3 following emails I sent regarding this issue. The phone number goes directly to voicemail and a full mailbox, so no ability to leave a message. The chat feature on the site is never answered either. I am currently disputing the charges through PayPal and my next step will be a class action law suit followed by a civil suit against the owner personally. This company has zero customer service and are ran by either incompetent morons or theives! DO NOT ORDER FROM THIS COMPANY!!!

Terrible customer care NEVER bying from this company again. Beware to Canadian customers. You might not get what you ordered. They posted the wrong image on the website and my son ended up getting an inferior quality boot because of it. Which he feels obliged to keep because he does not want to risk missing out on any winter fun. Furthermore, after reading the reviews i have no confidence that boardsforless would follow up on their promiss to send the right boots.

Worried at first but all good in the end When I ordered my helmet, boots and gloves I didn't receive any confirmation or an email saying my order was shipped. I became worried thait it was a mistake but within a week the order was delivered and I love the products.