Worked out well I got a good deal on a board, bindings, and boots. At the last minute, I needed to change the shipping address. I called and they sent it to the new location with no problems. My impression is that they don't have a lot of staff, so you don't get much contact with the company. They didn't send a tracking number, but I still received the item earlier than expected. I would do business with them again.

Bummer we can't give 0 stars Wow, where to start? Everything arrived quickly, great. But bindings were rusted - so rusted. and in such poor condition that they broke within minutes of use. when they called me to ask a question, they were super nice. when i called the first time that the bindings broke (after not receiving an e-mail response after several days), response was nasty and dismissive and told me to "send a picture". i did, heard nothing. then another break. this time "brittany" from customer service sent mail and said that since "i bought used bindings" they wouldn't send me new ones (even though new ones should have already been on the way due to first breakage). bottom line is that these people have zero customer service and a crappy, dangerous product. i only wish i'd looked at reviews before doing any business from them, they are ridiculously unscrupulous. i'd give them 0 stars if that was an option.

False Advertising and NO CISTOMER SERVICE Ordered a snowboard and the binding inserts are not standard. I tried a local hardware store, a friend that has hardware from the past 25 years of snowboarding and finally a proshop at the closest ski resort to no avail. The proshop informed that the inserts were also crooked which comprises the integrity. This company advertises that the board is of high quality and that is simply not the case. I have tried to contact the seller many times and have not heard back. I ended up having to dispute the charge.

Fraud. Awful service!!! Stay away from these thieves!!!!!!!!!!! Sent us absolutely wrong gear. Never got resolved. We paid for return shipping and they shut off all communication, keeping the (wrong) stuff we already paid for + they extra money we put in for return shipping. Can't reach these asses by phone since their voice mail is always full... Don't buy from these crooks.

WISHING WE READ THESE REVIEWS B4 BUYING FROM THE CROOKS Nice as pie during the purchasing process. Now it seems the company has fallen off the face of the earth! Received the wrong colored board and two left bindings. Have sent numerous emails with no response. Have tried calling almost every day. No one answers and voice mailbox is full. There's got to be a way to report these thieves and somehow get our money back. Will join forces with anyone wanting to file suit.