BoardsForLess ships damaged goods Ordered a Snowboard and bindings from BoardsForLess.com for a Christmas present. Items arrived on time, however Board was damaged and there's no evidence it happened during shipment. A section of the topcoat, about 7" long and 2" wide was cracked and pulled completely off the Board. There was no damage to the box, or pieces of the topcoat in the box, which indicates it was shipped like that. The receipt I printed mentions, in tiny print, that there were some "minor cosmetic issues" with the board, but believe me, this isn't a minor cosmetic thing. It makes the board look terrible. Customer Service: non-existent. Multiple emails go un-answered. Phone calls go to a voicemail box that is full and won't take additional messages. Summary: Buyer beware. I suspect they unload items purchased at damaged auctions and then remain silent if there's any customer dissatisfaction. I'd never order from these schysters again.

Terrible customer care NEVER bying from this company again. Beware to Canadian customers. You might not get what you ordered. They posted the wrong image on the website and my son ended up getting an inferior quality boot because of it. Which he feels obliged to keep because he does not want to risk missing out on any winter fun. Furthermore, after reading the reviews i have no confidence that boardsforless would follow up on their promiss to send the right boots.

Bummer we can't give 0 stars Wow, where to start? Everything arrived quickly, great. But bindings were rusted - so rusted. and in such poor condition that they broke within minutes of use. when they called me to ask a question, they were super nice. when i called the first time that the bindings broke (after not receiving an e-mail response after several days), response was nasty and dismissive and told me to "send a picture". i did, heard nothing. then another break. this time "brittany" from customer service sent mail and said that since "i bought used bindings" they wouldn't send me new ones (even though new ones should have already been on the way due to first breakage). bottom line is that these people have zero customer service and a crappy, dangerous product. i only wish i'd looked at reviews before doing any business from them, they are ridiculously unscrupulous. i'd give them 0 stars if that was an option.

Theives and liars I ordered over $350 worth of merchandise on November 28th and received my products within 2 weeks. Upon inspection of my order I realized I didn't receive the leash & lock combo I ordered. I immediately emailed the company and received no reply, nor did they reply to the 3 following emails I sent regarding this issue. The phone number goes directly to voicemail and a full mailbox, so no ability to leave a message. The chat feature on the site is never answered either. I am currently disputing the charges through PayPal and my next step will be a class action law suit followed by a civil suit against the owner personally. This company has zero customer service and are ran by either incompetent morons or theives! DO NOT ORDER FROM THIS COMPANY!!!

Boardsforless = great prices on snowboards Girlfriend loves her board, shipping was quick but their is no way to contact anyone and my emails were not initionally returned. So great product at a great price with poor customer service. With improved customer service I would give 5 stars.