joe
GBnervous at first but they came through After my order a read all the online reviews and got nervous about where my order was going to end up. I needed my board 3 days from when I ordered so I called to make sure it was coming on time, the guy who answered was unprofessional but very helpful. My package was rescheduled to arrive the correct day instead of a day late. He saved me hundreds of dollars. Would buy from them again.
dg
GBJust an overall unpleasant experience No customer support! Phone number for company listed on credit card bill is disconnected.No tracking info provided until after package arrived. Customer service can't find order numbers listed in e-mail from the company itself. Boots don't fit but need an authorization code to return?? Still waiting on that??
Curtis
GBBoardsForLess ships damaged goods Ordered a Snowboard and bindings from BoardsForLess.com for a Christmas present. Items arrived on time, however Board was damaged and there's no evidence it happened during shipment. A section of the topcoat, about 7" long and 2" wide was cracked and pulled completely off the Board. There was no damage to the box, or pieces of the topcoat in the box, which indicates it was shipped like that. The receipt I printed mentions, in tiny print, that there were some "minor cosmetic issues" with the board, but believe me, this isn't a minor cosmetic thing. It makes the board look terrible. Customer Service: non-existent. Multiple emails go un-answered. Phone calls go to a voicemail box that is full and won't take additional messages. Summary: Buyer beware. I suspect they unload items purchased at damaged auctions and then remain silent if there's any customer dissatisfaction. I'd never order from these schysters again.
Tracy
CAWorried at first but all good in the end When I ordered my helmet, boots and gloves I didn't receive any confirmation or an email saying my order was shipped. I became worried thait it was a mistake but within a week the order was delivered and I love the products.
RSC
GBBad customer service- Does not respond to multiple emails regarding RMA I've already sent this business multiple emails for an RMA request to return some snowboards boots that ended up being a tad-bit too big for my feet, and yet no response back from these guys. I should have did a search on this business prior to making that transaction as I could have avoided buying from these guys had I known about all these negative reviews about these chumps. I, like others here, most likely will end up with the same fate. My purchase was less than $50 but $50 is money nonetheless.