Extra charge I'm leaving here my one star review because of the extra 20% charge which wasn't my mistake. UPS never tried to deliver me, I contacted motomummy beforehand, saying the shipment was having a problem, even in the UPS website said to correct the address and then it was saying to contact the sender. I did that. I provided all the proof that I didn't reject the item but they still charged an extra 10% on top of the 10% fee to return an item. Makes no sense after all the proof but it is what is it. For me it's a lot of money, so I'm not buying again from these guys.

Terrible experience and even worse customer service I ordered a pair of Dainese 4 stroke evo gloves that came with an obvious manufacturing defect. When I contacted them about it, I was told that even though it was not my fault, I would still have to pay a restocking fee AND I would have to pay for return shipping. That is outrageous and I have never experienced a policy like that from any retailer. On top of that, it took way to long to come to a resolution with their customer service team. All buyers should be cautious. Save yourselves the trouble and look elsewhere.

Absolutely the best. Absolutely one of the best on-line shopping experiences for my motorcycle addiction. These guys go the extra mile to serve. They answer the phone! They are personable and polite! Prices are kicka$$! They also know their stuff! Thanks guys you have my loyalty!

Not very customer centric service… Stay Away Not very customer centric service oriented when it comes to issue resolution! Order a Item from them and item ship was not what it look like, request for a return and all they request was a picture. When I clearly stated that the item sent was not clear it was black for the background, instead of issuing a return label. They are requesting a picture. Sent them the picture and nothing. Ghosted.

Quick, easy, no-questions-asked return. Thanks! I have an odd application and the part didn't fit. They don't publish dimensions and I didn't realize they varied so I never asked. MM was super helpful about the return. Easy, pleasant and fast. I'll be back next time with a clearer order. Thanks.