Kim Gill
CAAbsolutely the best. Absolutely one of the best on-line shopping experiences for my motorcycle addiction. These guys go the extra mile to serve. They answer the phone! They are personable and polite! Prices are kicka$$! They also know their stuff! Thanks guys you have my loyalty!
Alex
GBVery, very slow My second order took forever to process. Amazon gets stuff to my door in 2 days. I had to call motomummy because they hadn't even processed my order in that same timeframe. Who calls merchants in 2019? It felt as if they take the order and then order it online from someone else, except it takes them several days to just do that. The first order I had to cancel because they would not allow me to ship to a friend's address. But not after I waited a few days, then emailed them, then waited again with nothing happening, then told them, fine -- just ship it to my house, I'll carry the damn tires over myself. Then waited a few days with nothing happening. Then finally called them to cancel the order because it felt like they were just getting confused and doing nothing with it.
Steve Kuo
GBTerrible experience and even worse customer service I ordered a pair of Dainese 4 stroke evo gloves that came with an obvious manufacturing defect. When I contacted them about it, I was told that even though it was not my fault, I would still have to pay a restocking fee AND I would have to pay for return shipping. That is outrageous and I have never experienced a policy like that from any retailer. On top of that, it took way to long to come to a resolution with their customer service team. All buyers should be cautious. Save yourselves the trouble and look elsewhere.
bigmikesplace
GBStay away from this mummy Seller said tire was in stock. I purchased it but never received tracking number. Ten days later, no tracking, no tire, and couldn't contact by phone because there was a voice message instructing me to email them. I did so but never received a reply. Had to open a case with paypal to get a refund. No way to do business
Maksim Zimbovich
GBThis is my first time buying stuff from… This is my first time buying stuff from mottomummy directlly. I am completely satisfied with service. I had made a few purchase from them in the past using amazon prime account, but no reason to do this in the future. Definitely recommending to others shopping with mottomummy . I was provided with excellent customer service over the phone, given best price for quality product like Dainese. I’m very happy with my experience with Mottomummy,and looking forward to make my next purchase. Thank you for everything Mottomummy !!!. Best regards.Max from BK.