Darren Smith
CAOrdered Austin Racing exhaust April… Ordered Austin Racing exhaust April 16th and July 2nd still have nothing. Sent them emails several times asking for an update and i was ignored until i contacted Austin Racing on their instagram page of all places! Then Austin asked me to email them which i did and received a reply and only then did motomummy respond to me. 15 days now since motomummy shipped my exhaust and i still have nothing. (I'm in canada by the way) What an absolute joke this process has been and if i had any idea it would be this terrible i would have just ordered from Austin Racing DIRECT. People who have ordered from austin direct AFTER me already have their exhausts installed on their bikes and i have nothing. Never again will i deal with this company and USPS who they use for international shipping. Disgusting!
jeff frouws
CANever have had issue before Never have had issue before. However, my package went to the wrong address thank god the person that got it was honest. They brought back to my house. Second my package was damaged.
Xavier
GBThese are the worst people to deal with… These are the worst people to deal with they have an attitude and the Custemer is last according to the owner they don’t care about helping you their products are used at times stating they are new !!! Horrible place to shop for bike parts my advice if u don’t want to be disappointed shop somewhere else!!!!!!!!
Steve Kuo
GBTerrible experience and even worse customer service I ordered a pair of Dainese 4 stroke evo gloves that came with an obvious manufacturing defect. When I contacted them about it, I was told that even though it was not my fault, I would still have to pay a restocking fee AND I would have to pay for return shipping. That is outrageous and I have never experienced a policy like that from any retailer. On top of that, it took way to long to come to a resolution with their customer service team. All buyers should be cautious. Save yourselves the trouble and look elsewhere.
Justin
GBBest price, rewards, and service. I looked at every possible location to purchase a cardo slim duo pack, including eBay. Not only was motomummy the lowest price. I recieved 20 dollars in rewards which I promptly used to purchase a ram mount. Which they again had the lowest price for! I thought the name was a little suspect at first but I am thoroughly impressed. They claim to be veteran owned which is awesome assuming it is true. 🇺🇸