Darren Smith
CAOrdered Austin Racing exhaust April… Ordered Austin Racing exhaust April 16th and July 2nd still have nothing. Sent them emails several times asking for an update and i was ignored until i contacted Austin Racing on their instagram page of all places! Then Austin asked me to email them which i did and received a reply and only then did motomummy respond to me. 15 days now since motomummy shipped my exhaust and i still have nothing. (I'm in canada by the way) What an absolute joke this process has been and if i had any idea it would be this terrible i would have just ordered from Austin Racing DIRECT. People who have ordered from austin direct AFTER me already have their exhausts installed on their bikes and i have nothing. Never again will i deal with this company and USPS who they use for international shipping. Disgusting!
Kyle Joyner
GBConfirmed it with legend suspension.. Confirmed it with legend suspension... distributer (motomummy) sent me someone's returned item. Yes the kit they sent me will work on my bike (without the TLC's). But they should if sent me the standard cartridges and not for the 23"wheel kit version. Again my package was already opened, missing the fork oil, and missing packaging. That's some grimy business. Avoid motomumy BUY DIRECT FROM MANUFACTURER!!!
Xavier
GBThese are the worst people to deal with… These are the worst people to deal with they have an attitude and the Custemer is last according to the owner they don’t care about helping you their products are used at times stating they are new !!! Horrible place to shop for bike parts my advice if u don’t want to be disappointed shop somewhere else!!!!!!!!
Glenn Berry
GBGreat service as always from Motomummy Great service as always from Motomummy! They were up front about manufacturing times when ordering an Austin racing exhaust and there were no surprises. I’ve been ordering from motomummy for close to 10 years with zero issues! Thanks guys!
Chan Xiong
GBNot very customer centric service… Stay Away Not very customer centric service oriented when it comes to issue resolution! Order a Item from them and item ship was not what it look like, request for a return and all they request was a picture. When I clearly stated that the item sent was not clear it was black for the background, instead of issuing a return label. They are requesting a picture. Sent them the picture and nothing. Ghosted.