Justin
GBBest price, rewards, and service. I looked at every possible location to purchase a cardo slim duo pack, including eBay. Not only was motomummy the lowest price. I recieved 20 dollars in rewards which I promptly used to purchase a ram mount. Which they again had the lowest price for! I thought the name was a little suspect at first but I am thoroughly impressed. They claim to be veteran owned which is awesome assuming it is true. šŗšø
Tiago Pinheiro
PTExtra charge I'm leaving here my one star review because of the extra 20% charge which wasn't my mistake. UPS never tried to deliver me, I contacted motomummy beforehand, saying the shipment was having a problem, even in the UPS website said to correct the address and then it was saying to contact the sender. I did that. I provided all the proof that I didn't reject the item but they still charged an extra 10% on top of the 10% fee to return an item. Makes no sense after all the proof but it is what is it. For me it's a lot of money, so I'm not buying again from these guys.
Julia
GBHorrible CS and even worse management⦠Horrible CS and even worse management who lie to hurt their customers. Not only is their shipping atrociously slow (18 days to deliver - far outside of the times for UPS Ground or USPS Priority Mail as noted on their website)⦠Not only do they not take any responsibility for delays and blame āoutside warehousesā when the customer inquires about the delay⦠Not only do they try to force customers to pay return shipping and restock fees when the customer finally requests a return/refund because their item arrived far too late to be of use⦠Not only do they stonewall the customer when they request a full refund⦠but then, after 20 days of the customer trying to resolve via email, when the customer finally is so tired that they submit a charge back with their credit card due to hugely delayed shipping and refusal to accept a full return without return shipping or restock fees⦠then they have the GALL to claim IN WRITING that the customer never contacted them to try to resolve the matter in the first place !!! (I have a copy of this saved in case they want to try to dispute it) Blatantly lying to a credit card company when there is a long chain of emails that says otherwise. I sent these emails to my CC provider and they immediately saw what was happening and decided in my favor, thankfully. The boss/owner is evidently ok with lying to hurt customers. Thank goodness for consumer protections against people like this. Never again. DO NOT SHOP WITH THESE PEOPLE - save yourself the headache!!
Maksim Zimbovich
GBThis is my first time buying stuff from⦠This is my first time buying stuff from mottomummy directlly. I am completely satisfied with service. I had made a few purchase from them in the past using amazon prime account, but no reason to do this in the future. Definitely recommending to others shopping with mottomummy . I was provided with excellent customer service over the phone, given best price for quality product like Dainese. Iām very happy with my experience with Mottomummy,and looking forward to make my next purchase. Thank you for everything Mottomummy !!!. Best regards.Max from BK.
M. K.
GBThis is not the first time mislead about āin-stockā items. This is not the first time, but will be the last. Theyāve lost another customer going forward. Items are marked as in-stock, but are not. Placed an order for pickup on an ln-stock part. When I contact them after a week of no updates, they said my order was placed and set for delivery to them the following week and I would receive it after they got it and checked it in ect. So Iām looking at almost 3 weeks to receive a simple part that they said they had. I try to support local businesses, but this is unacceptable. If they were up front about it, itād be one thing, but selling stuff they donāt actually have time and time again is not acceptable.