Very, very slow My second order took forever to process. Amazon gets stuff to my door in 2 days. I had to call motomummy because they hadn't even processed my order in that same timeframe. Who calls merchants in 2019? It felt as if they take the order and then order it online from someone else, except it takes them several days to just do that. The first order I had to cancel because they would not allow me to ship to a friend's address. But not after I waited a few days, then emailed them, then waited again with nothing happening, then told them, fine -- just ship it to my house, I'll carry the damn tires over myself. Then waited a few days with nothing happening. Then finally called them to cancel the order because it felt like they were just getting confused and doing nothing with it.

This is my first time buying stuff from… This is my first time buying stuff from mottomummy directlly. I am completely satisfied with service. I had made a few purchase from them in the past using amazon prime account, but no reason to do this in the future. Definitely recommending to others shopping with mottomummy . I was provided with excellent customer service over the phone, given best price for quality product like Dainese. I’m very happy with my experience with Mottomummy,and looking forward to make my next purchase. Thank you for everything Mottomummy !!!. Best regards.Max from BK.

Ordered Austin Racing exhaust April… Ordered Austin Racing exhaust April 16th and July 2nd still have nothing. Sent them emails several times asking for an update and i was ignored until i contacted Austin Racing on their instagram page of all places! Then Austin asked me to email them which i did and received a reply and only then did motomummy respond to me. 15 days now since motomummy shipped my exhaust and i still have nothing. (I'm in canada by the way) What an absolute joke this process has been and if i had any idea it would be this terrible i would have just ordered from Austin Racing DIRECT. People who have ordered from austin direct AFTER me already have their exhausts installed on their bikes and i have nothing. Never again will i deal with this company and USPS who they use for international shipping. Disgusting!

Quick, easy, no-questions-asked return. Thanks! I have an odd application and the part didn't fit. They don't publish dimensions and I didn't realize they varied so I never asked. MM was super helpful about the return. Easy, pleasant and fast. I'll be back next time with a clearer order. Thanks.

Stay away from this mummy Seller said tire was in stock. I purchased it but never received tracking number. Ten days later, no tracking, no tire, and couldn't contact by phone because there was a voice message instructing me to email them. I did so but never received a reply. Had to open a case with paypal to get a refund. No way to do business