Glenn Berry
GBGreat service as always from Motomummy Great service as always from Motomummy! They were up front about manufacturing times when ordering an Austin racing exhaust and there were no surprises. I’ve been ordering from motomummy for close to 10 years with zero issues! Thanks guys!
jeff frouws
CANever have had issue before Never have had issue before. However, my package went to the wrong address thank god the person that got it was honest. They brought back to my house. Second my package was damaged.
Tiago Pinheiro
PTExtra charge I'm leaving here my one star review because of the extra 20% charge which wasn't my mistake. UPS never tried to deliver me, I contacted motomummy beforehand, saying the shipment was having a problem, even in the UPS website said to correct the address and then it was saying to contact the sender. I did that. I provided all the proof that I didn't reject the item but they still charged an extra 10% on top of the 10% fee to return an item. Makes no sense after all the proof but it is what is it. For me it's a lot of money, so I'm not buying again from these guys.
Chan Xiong
GBNot very customer centric service… Stay Away Not very customer centric service oriented when it comes to issue resolution! Order a Item from them and item ship was not what it look like, request for a return and all they request was a picture. When I clearly stated that the item sent was not clear it was black for the background, instead of issuing a return label. They are requesting a picture. Sent them the picture and nothing. Ghosted.
M. K.
GBThis is not the first time mislead about “in-stock” items. This is not the first time, but will be the last. They’ve lost another customer going forward. Items are marked as in-stock, but are not. Placed an order for pickup on an ln-stock part. When I contact them after a week of no updates, they said my order was placed and set for delivery to them the following week and I would receive it after they got it and checked it in ect. So I’m looking at almost 3 weeks to receive a simple part that they said they had. I try to support local businesses, but this is unacceptable. If they were up front about it, it’d be one thing, but selling stuff they don’t actually have time and time again is not acceptable.