Road runner sports has the worst… Road runner sports has the worst customer service and frankly they’re a rip off when it comes to prices. I ordered something online and didn’t notice their website auto populated an old address of mine. I realized it immediately after I had already placed the order. I immediately sent them an email with the correct address and they replied that my order had already shipped and that if I wanted to change the address it would cost me $14. I told them to cancel my order and refund my money and they refused. You can get way better deals and customer service with Amazon. Don’t spend your hard earned money at road runners!

I love road runner membership due to… I love road runner membership due to hundreds of dollars saved over the pay several years. I don’t mind them taking auto dues so I don’t have to think about it, it is so worth it in the savings I get on running she’s for years from this company as I’m a regular. Best place in town to shop. Delivery is fast, reliable 😊

They mailed me previously worn shoes in… They mailed me previously worn shoes in a beat to hell box. I call. I was told return them. Have a nice day. So I’m inconvenienced to return these shoes to a UPS store. I’m out the shipping. I say that’s it? Oh I can knock off the return shipping fee. Um what? This is their third strike of very bad customer service and shipping. Never again.

Exceptional Service By Brooke I recently visited the Marietta store and had the most amazing and best service ever from Brooke! Brooke provided such exceptional service that I had to write a 5 star review on how wonderful she was. She was beyond knowledgeable, helpful, thorough and the nicest sales associate we've experienced. The details she knew about how the shoe would performed with the foot was impressive. Also, she knew what kind of sock to recommend as well. To go further, she also took the time to check our information in the system and as it turned out she found that it needed to be update and we even had points that we used toward our purchase. Thank you Brooke for going above and beyond to provide us and the customer outstanding service. Why we would want to shop anywhere else with an associate like Brooke?

Try canceling the service - IMPOSSIBLE Try canceling the service. it's impossible. I moved out of the country and no longer need a membership. Have waited on hold for HOURS. They tell you if you press "1" they'll call you back, but NEVER HAPPENS. It's impossible to get out of the plan because the only way they'll let you exit is by calling them on a number they don't answer.