
Koby Johnson
GBSNOWBOARD BOOTS Review SNOWBOARD BOOTS Review: Erik’s Bike Shop had the best price for the Ride Anthem snowboard boots I was looking for. I was skeptical at first given other reviews, but I placed my order on Thanksgiving, my boots shipped Friday the 25th, and I received exactly what I ordered on the 1st of December (four days earlier than expected). I couldn’t find another online retailer that was offering the Boots at a discount ($199/$249), so I’m super pleased with what I got. Thank you Erik’s!

Joanne Bianco
GBSecond purchase from Erik’s bike shop… Second purchase from Erik’s bike shop and second time-shame on me. I just received the bike, second bike to come in damage. FYI all bikes are “floor models” which mean they are assembled and disassembled to be sent out when purchased. This means they can be scratched, used in the parking lot, and then sent out to unknowing customers. And they offer little none exchanges or returns. Brand new se bike just received by fedex today, pedal crank is stripped and they do not want to hear this. DO NOT ORDER from them!!

Kate Yare
GBQuick to charge credit card, but no delivery! I ordered a close-out ebike off Erik's website on December 14. The ad and the confirmation said the bike would be delivered 12/24. No scanning or tracking information with FedEx, and nothing delivered as of today 12/30. Chat with Erik's (Liz) was useless - she bitched that "we are doing the best we can." Two more electronic contacts have gone unanswered, but ERik's was quick to charge my credit card for the purchase! Wake up Erik. The charge won't be paid unless the bike arrives before payment is due.

happyfish
GBCRAPPY service, CLUELESS manager I called my local Erik's to get a tire that was listed as in stock at a different Erik's location and on the manufacturer's website. They said it would take a month or two to get in. No problem since I was putting that bike away for the season. It ended up taking OVER SEVEN MONTHS, six phone calls, and ten emails to get a stupid tire. The worst thing is that they offered not even a single word of apology, no acknowledgment whatsoever that they had completely failed to deliver on their promise. I spend a LOT of money on bikes and parts, but I'm never again going to spend any of that money at Erik's.

Consumer
GBJoke company sent the completely wrong boots Ended up ordering invado of vans snowboarding boots from them. The shipping was fine came pretty fast for standard shipping. The only issue I have with this company is I told them they sent me the caviar color and I ordered black and white. I advised them of this and they literally told me oh well that’s the only one we have. They don’t even have caviar color listed on their website. Did not offer to make things right with there mistake joke company to do not order from them dropped 200 dollars on boots that I wanted and there not the right ones.