Consumer
GBJoke company sent the completely wrong boots Ended up ordering invado of vans snowboarding boots from them. The shipping was fine came pretty fast for standard shipping. The only issue I have with this company is I told them they sent me the caviar color and I ordered black and white. I advised them of this and they literally told me oh well that’s the only one we have. They don’t even have caviar color listed on their website. Did not offer to make things right with there mistake joke company to do not order from them dropped 200 dollars on boots that I wanted and there not the right ones.
Craig Guessford
GBWest Des Moines Store ~ the manager… West Des Moines Store ~ the manager there was the rudest lady/kid lacking service I have ever met - I'm posting on all military and veterans/Gov sites I belong to NOT NOT GO THERE!!!! Unacceptable behavior from the manager! Not cool! Sorry, not sure, MAYBE SHE WAS HAVING A BAD DAY???
Sheila Manhoff
GBMy experience with Heather at Erik’s bike shop My experience with Erik’s bike shop in Glendale has been exceptional.Heather, in the service department, has been extremely helpful. Her explanations were very clear and concise. She is open to questions and listens to the customer’s concerns. The entire staff is helpful and professional. I am thrilled that we changed bike shops. Thank you!
Kevin Hannan
GBEric’s Coon Rapids-Terrible service and knowledge My wife and I were planning to buy Electic assisted bikes today. We went to many different retailers and evaluated options. I was so disappointed with Eric’s in Coon Rapids, all the advertising in the world can not out-weight being treated like crap by a salesperson who did not know their Products. Saturday 8/8, 2:00, young man who was abrasive and rude. Let it be known we did purchase 2 bikes for $6K at Ramsey Cycle, where they were friendly, knowledgeable and a pleasure to work with! Steer clear of Eric’s, seems like they spend their money on advertising not quality, knowledgeable employees and customer service.
Koby Johnson
GBSNOWBOARD BOOTS Review SNOWBOARD BOOTS Review: Erik’s Bike Shop had the best price for the Ride Anthem snowboard boots I was looking for. I was skeptical at first given other reviews, but I placed my order on Thanksgiving, my boots shipped Friday the 25th, and I received exactly what I ordered on the 1st of December (four days earlier than expected). I couldn’t find another online retailer that was offering the Boots at a discount ($199/$249), so I’m super pleased with what I got. Thank you Erik’s!