TERRIBLE CUSTOMER SERVICE I am beyond disappointed in the level of customer service. Not responding to phones calls or emails for DAYS AT A TIME is UNACCEPTABLE. I REGRET spending our money with this company and will NOT be a returning customer. What a shame...I am hoping we eventually receive the products we paid for.

Crap Company I am a mentally disabled guy. I work out to slay demons most would fold under. I create fitness based content trying to inspire out of shape people to love themselves again. I tried out for affiliate program AFTER SENDING MULTIPLE CUSTOMERS THEIR WAY..they turned.me.down. The AB3000 2.0 BENCH I bought is about as ergonomic as a cinder block. There is no decline that is safe. The leg pads will cut your leg...happened twice so far. Company is a crap company woth poor customer service and terrible.ethics. They were rude and condescending under the guise of being respectful.

Terrible customer service and follow up Ordering with Rep Fitness has been by far my most frustrating experience in building my home gym. Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each . I ordered a leg roller , strap safeties, and landmine over a month ago . Only one item came in and it is missing parts . Despite this the Repfitness order portal says my order has been delivered but UPS is showing a delay. I also have clear cross members that are rusting and repfitness won’t take any ownership of the product quality. Do yourself a favor and think twice , no think 10 times before ordering from them

Bad Experience Terrible customer service and they sent me a defective barbell. The best part is they charge a restocking fee for all returns. Go pay the premium at their competitors for someone to treat you as a decent human being.

ABSOLUTELY Horrible company! CRAP business practices. I have been trying to get ahold of someone. They have not responded to e-mails, calls and their phone system always says they are out of office. Picked them over PRX and rouge. They never answer, never return calls and if that how they are with potential new customers. Just imagine how Crappy they are to customers with issues! I will let Rouge know to send a thank you letter. It looks like my 7 grand is going to them!