ABSOLUTELY Horrible company! CRAP business practices. I have been trying to get ahold of someone. They have not responded to e-mails, calls and their phone system always says they are out of office. Picked them over PRX and rouge. They never answer, never return calls and if that how they are with potential new customers. Just imagine how Crappy they are to customers with issues! I will let Rouge know to send a thank you letter. It looks like my 7 grand is going to them!

Bought a Rep Fitness bench Bought a Rep Fitness bench. It arrived with a warped frame and a broken post. This despite a Rep fitness representative on Reddit claiming quality control issues were over. They have NO quality control at all and the benches they claim are their design can be found all over the internet. They lied abut that too. Also, the site King of the Gym will remove comments that show Rep fitness in a negative light. They've obviously bought their positive reviews.

Solid pricing, terrible customer service Solid pricing and decent equipment. Their customer service is absolutely aweful. Ordering is an absolute pain in the ass and there are always issues. I just pay the rogue tax and avoid this company all together. Not worth the headache. If you can get the equipment and it's not missing parts it seems decent.

I know it's covid I know it's covid, but the ETAs are such a lie. Why even list an ETA if these is never anything in stock? Selling out quickly isn't a good reason. It's clear there is no inventory or some get preferred treatment. And no, following on social media doesn't work. They just want more followers.

Terrible quality products from China Terrible quality products from China. Broken welds (very unsafe), awful condition visually and the need business model around shipping cost is insane. You'd be better off with Rogue. They claim to be competitive to Rogue, but they are not even in the same ballpark.