Spinlister

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3.40
Based on 20 Reviews

5

0.00%

4

75.00%

3

5.00%

2

5.00%

1

15.00%
About Spinlister

How it works for people listing: 1) Members easily sign up through our web platform, iOS app, or Android app. 2) They list their bicycles, skis, snowboards, SUPs, or surfboards with real photos, to rent to likeminded people worldwide. They set their own price, which they can also adjust per rental. 3) Users searching for equipment in their area request to rent for specified days and times. Listers can easily turn down an offer if the agreement doesn’t work for them. 4) Money is transferred securely prior to pick up, eliminating any uncomfortable conversations or non-payment. 5) Every bike listed is insured up to $5,000, skis/snowboards $1,000, and SUPs/surfboards $2,000 against theft or damage, making the experience completely safe for every person listing their gear. Both renters and listers can review each other and become verified through Facebook, Twitter, and cell phone. How it works for the renter: 1) Users search for bikes, skis, snowboards, SUPs, or surfboards in the area they wish to rent. 2) They view the equipment available in that area and make a request to rent the ride. 3) There is an in-app chat feature allowing both parties to communicate about price, components, verifications, reviews, etc. Once the lister decides they will rent the equipment to the person requesting, they “confirm” the request. 4) Renter pays for the rental and picks up their equipment at the negotiated time and place.

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Jeff
GB

Great concept, not a lot of worthwhile users This is a great idea, in theory. But I didn't get a lot of people wanting to rent my bike. The ones that were interested wanted it for only brief periods of time, making it not worth my while to do the legwork of arranging pickup and dropoff. Do I want to exchange multiple emails, multiple text messages, and rendezvous twice so I can pocket fifteen dollars? No. If more people wanted it for a week at a time, it would make more sense.

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Burner Email
GB

Great money but VERY STRESSFUL communication with the “support team” The app makes me great side money ($1500/mo) -however, when there is an issue thats needs help from the customer service department ..THEY ARE LIARS AND VERY UNPROFESSIONAL !!! I have never dealt with such bad customer service in my entire life. They will say one thing in one email then totally disregard what they said in the next. And even worse, if a customer wants to extend and does not do so on the site , they can return it HOURS later and Spinlister won’t charge their card and they will blame YOU (the lister) for it. Absolutely mind blowing. I would pay $1000 to talk to the CEO face to face to discuss how this needs to be fixed.

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Alex
GB

Cool service. I've used this when traveling to other cities. Everything has gone pretty smoothly, and the one hiccup I had once with a bicycle owner was professionally handled by Spinlister. The long and the short of it is that I was asked to lock up the guy's bike in a certain place to leave it for him to come pick up (because my rental was over), and it was stolen because he waited 6 days to pick it up. I explained everything by email to Spinlister and that was that. I'd recommend sending a text picture of the bike locked up if the owner is asking you to lock it up somewhere at the end of the rental.

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Ross Wasserstrom
GB

Spinlister is good, and getting better I have enjoyed listing on Spinlister, although I haven't rented a bike yet through the service. The apps are getting better all the time and as far as I know the site works really well. I have given my expensive, beautiful bike up to strangers for rent several times with a lot of confidence that Spinlister has vetted them and that the process is safe; I will certainly be using Spinlister again this year to share my bike and try out some new styles. Good luck to SL!

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Jessica
GB

Great Service I have used spinlister twice and had a GREAT experience. It is a service that needs more support to grow the base- I would use it more if there were bikes available, especially when I travel.

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