Horrendous item care and customer service I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces of crate paper for protection... No bubble wrap, no padding, no extra cardboard, just paper. Some how the stanchions survived the delivery, but the forks were covered in oil. Everywhere. Reporting this to TSR, they couldn't have cared less. Short, dismissive replies with no explanation or surprise in how woefully packaged the forks were. Trying to email TSR directly my emails were returned because their mailbox was full (??) Absolutely dreadful service. Im genuinely shocked and disappointed in Tri Sport Resort.

Altho the TriSports website offers many … Altho the TriSports website offers many choices of bikes, my selection and subsequent purchase turned out to be unavailable. I was told via email I could either get a refund or upgrade to a higher level bike for $400 more. I went for the upgrade but was told in two separate phone calls that the new bike would arrive in either 1 week or 3 weeks, depending on the call. This is my first experience with TriSports and I hope things improve. It would be helpful if stock levels could be shown on the web site to avoid this kind of thing.

I purchased $5 worth of merchandise and … I purchased $5 worth of merchandise and was charged $10 for shipping. When my items arrived, the pieces I had paid $2.50 for came in bags labeled $1.50, and the item was clearly shipped for much less than $10. Please consider revising your shipping processes. It is very frustrating to have to pay more for shipping than for the items themselves.

Good prices, poor service Good on prices, but quite poor for customer service. I've left two messages and have received no return calls over the span of three weeks.

Not happy I received my order in the UK within a couple of weeks but the 'best before date' on the product is only four months away. TriSports say this is plenty of time to use the 24 bottles of HotShots I purchased. If I were training for a marathon I might agree but I use the product to prevent cramp during mountaineering expeditions and I expected longer than four months within which to use the drinks. Overall, not happy and won't be buying from TriSports again.☹️