terrible customer service trying to resolve an issue with a product and I have never experienced such abrupt and frankly rude responses - I had bought several things but the first thing that wasn't right has become a nightmare - I'm stuck and very stressed.....definitely taking your chances with buying from here.

Good prices, poor service Good on prices, but quite poor for customer service. I've left two messages and have received no return calls over the span of three weeks.

Wheels Damaged upon Arrival Unfortuntely, my $600+ Velo Safe Travel Box came damaged as one of the wheels did not properly roll. The box is very large and without functioning wheels was nearly impossible for me to drag through the airport. I nearly missed my flight and then my race because I was so delayed in moving the box. It was deeply upsetting on top of the stress of a half Ironman. All I can hope is that TriSports can make it right.

I received a product without the … I received a product without the accessories I thought were would be shipped with the item. Several calls to TriSports have gone unanswered. I Cannot get anyone to respond or call me back. Very disappointed in the follow-up service.

Gross misrepresentation and not fully refunded A friend recommended Trisports for my swim gear purchase. I purchased a pair of swim fins based on the descriptions on your website. I ordered the swim fins based on shoe sizes listed and ordered exactly what I needed as trisports described. When I received this product, I could not even get the fins half way on. This was a gross misrepresentation of this product and I, the customer, got screwed. Right now your CSR refunded my return fee- unbelievable that you would even think about charging a fee to return a poor product, but was not refunded my initial shipping fees. If trisports wishes to do business online, policies should be in place that the customer does not get screwed if the product does not live up to its descriptions. I will be pursuing this further.