I received a product without the … I received a product without the accessories I thought were would be shipped with the item. Several calls to TriSports have gone unanswered. I Cannot get anyone to respond or call me back. Very disappointed in the follow-up service.

Dismissive and uncaring Almost bordering on dishonest, this offshoot of Wiggle seem to relish winding up its loyal customers. Recently purchased a wheelset and the contents were delivered protruding from the packaging. The response - “the packaging was fully taped up”. Well, I’ve still got the packaging and the evidence is clear. Not good.

Not happy I received my order in the UK within a couple of weeks but the 'best before date' on the product is only four months away. TriSports say this is plenty of time to use the 24 bottles of HotShots I purchased. If I were training for a marathon I might agree but I use the product to prevent cramp during mountaineering expeditions and I expected longer than four months within which to use the drinks. Overall, not happy and won't be buying from TriSports again.☹️

terrible customer service trying to resolve an issue with a product and I have never experienced such abrupt and frankly rude responses - I had bought several things but the first thing that wasn't right has become a nightmare - I'm stuck and very stressed.....definitely taking your chances with buying from here.

Gross misrepresentation and not fully refunded A friend recommended Trisports for my swim gear purchase. I purchased a pair of swim fins based on the descriptions on your website. I ordered the swim fins based on shoe sizes listed and ordered exactly what I needed as trisports described. When I received this product, I could not even get the fins half way on. This was a gross misrepresentation of this product and I, the customer, got screwed. Right now your CSR refunded my return fee- unbelievable that you would even think about charging a fee to return a poor product, but was not refunded my initial shipping fees. If trisports wishes to do business online, policies should be in place that the customer does not get screwed if the product does not live up to its descriptions. I will be pursuing this further.