Will not replace faulty goods Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide a replacement or refund because it was more than 30 days since I bought the item. This is unfair and unprofessional - they supplied faulty goods and should replace it.

terrible customer service trying to resolve an issue with a product and I have never experienced such abrupt and frankly rude responses - I had bought several things but the first thing that wasn't right has become a nightmare - I'm stuck and very stressed.....definitely taking your chances with buying from here.

Altho the TriSports website offers many … Altho the TriSports website offers many choices of bikes, my selection and subsequent purchase turned out to be unavailable. I was told via email I could either get a refund or upgrade to a higher level bike for $400 more. I went for the upgrade but was told in two separate phone calls that the new bike would arrive in either 1 week or 3 weeks, depending on the call. This is my first experience with TriSports and I hope things improve. It would be helpful if stock levels could be shown on the web site to avoid this kind of thing.

I received a product without the … I received a product without the accessories I thought were would be shipped with the item. Several calls to TriSports have gone unanswered. I Cannot get anyone to respond or call me back. Very disappointed in the follow-up service.

Not happy I received my order in the UK within a couple of weeks but the 'best before date' on the product is only four months away. TriSports say this is plenty of time to use the 24 bottles of HotShots I purchased. If I were training for a marathon I might agree but I use the product to prevent cramp during mountaineering expeditions and I expected longer than four months within which to use the drinks. Overall, not happy and won't be buying from TriSports again.☹️