terrible customer service trying to resolve an issue with a product and I have never experienced such abrupt and frankly rude responses - I had bought several things but the first thing that wasn't right has become a nightmare - I'm stuck and very stressed.....definitely taking your chances with buying from here.

Shipped me the wrong order!!!!! I ordered a Pair of Luis Garneau Tri Shoes $82. I received a Saddle Mounting kit that had an Indiana address on the invoice. I called Customer Service Three times during working hours. No answer.. I left my Phone number on voice mail. No call back. I also emailed Tri sport with no response.

Will not replace faulty goods Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide a replacement or refund because it was more than 30 days since I bought the item. This is unfair and unprofessional - they supplied faulty goods and should replace it.

The swim buoy I ordered arrived in time … The swim buoy I ordered arrived in time and works basically as expected, but I have one complaint. I spent a great deal of time comparing different products, hoping to find a buoy that had an outside pocket where I could tuck a bottle of water to reach it during open water swims without having to deflate the whole device. I even communicated via online chat with a representative of the company and was assured that the float had a pocket. When I got it, the printed instructions included a picture showing the pocket, but the buoy itself has none. It is identical to the one my swimming buddy got from another supplier. This is irritating. Otherwise, the item works fine.

Good prices, poor service Good on prices, but quite poor for customer service. I've left two messages and have received no return calls over the span of three weeks.