Slow processing /shipping While the price and product is great it took 2 wks. just for my order to get processed and shipped…..and that was AFTER I had to call their customer service voicemail. Will not be ordering from here again.

Great Customer Service! My order came in 2 days! I called in with some questions and found they have a super fast super helpful staff. They were a pleasure to work with on the phone and the on line service was great... These guys had a just released Bontrager Interchange ANT+ Speed Sensors in stock... and everything else I needed. A great experience I will absolutely use these guys again! And the free shipping was just great! I highly recommend Summit Bicycles!! Thanks!!

Good Price, Fast Delivery! My experience with Summit Bicycles was excellent. The price was equal to or less than other places I checked out, the checkout experience was fine, and I received the product in less than a week. I am used to having to wait a week to 10 days for "Free Shipping" deliveries, so I was surprised to see my bike rack arrive Thursday on a Monday purchase. Thanks for the excellent service, Summit!

Great prices and shopping experience Summit's prices are very reasonable and lower than many of their competitors. The website is really easy to navigate and includes information on the products. The shipment came within a few days of the order. I will definitely online shop at Summit again.

Shipping problem but resolved with great comm. and customer service. I ordered a set of tires via Summit, as Trek (and every where in my neighborhood) was out of stock of the particular make/model/size I needed. The free shipping sealed the deal and price was less than I would have paid at my local shop. Unfortunately, I never received the original shipment, but through timely, friendly, and professional communication (with Robert), a more than favorable resolution was reached. I received a new shipment in a timely manner and would more more than happy to order from them again.