Good Price, Fast Delivery! My experience with Summit Bicycles was excellent. The price was equal to or less than other places I checked out, the checkout experience was fine, and I received the product in less than a week. I am used to having to wait a week to 10 days for "Free Shipping" deliveries, so I was surprised to see my bike rack arrive Thursday on a Monday purchase. Thanks for the excellent service, Summit!

Great customer service The product that I was interested in was not in available for when I needed it. Rob was able to put me into a better product (Garmin Edge 500) that ultimately is a product that better fit my needs. The package was shipped coast to coast in two days. This let me use the product sooner than anticipated. It's refreshing to have service like this. I highly recomend this shop to all my ridding biddies. Thanks!!!

Slow processing /shipping While the price and product is great it took 2 wks. just for my order to get processed and shipped…..and that was AFTER I had to call their customer service voicemail. Will not be ordering from here again.

Shipping problem but resolved with great comm. and customer service. I ordered a set of tires via Summit, as Trek (and every where in my neighborhood) was out of stock of the particular make/model/size I needed. The free shipping sealed the deal and price was less than I would have paid at my local shop. Unfortunately, I never received the original shipment, but through timely, friendly, and professional communication (with Robert), a more than favorable resolution was reached. I received a new shipment in a timely manner and would more more than happy to order from them again.

I am amazed by professionalism of Summit bicycles. I can't even express enough how I am satisfied with Summit bicycles' help! Their customer support is outstanding. I was ordering a bike as a gift for my husband's bday, and need it to be shipped to LA. Chris helped me with that order and shipping so I could get the bike when I need it! The whole process went smoothly I didn't have to think about it or worry. I am really amazed by that kindness. If I could give them 100 stars review, I would :D Thank you!