Descriptions and charges could be clearer I am from the UK and there wasn't any visibility on there being extra duty tax charges which I received almost 2 weeks after receiving the item. Also the website didn't allow me to track what was going on with the purchase, when I logged back into the site it didn't show my purchase history - if it wasn't for the automated emails I'd have had no visibility in the process. Also the website wasn't clear as to what was included per item so I bought an unnecessary item as an extra. The quality of the product I received was great but the online site has a lot to be desired in terms of usability and clarity.

Misshaped threads Ordered a couple new quick-release plates (5x4cm). One of them had miss-shaped 1/4 - 20 threads. Luckily I had a 1/4 - 20 thread cutting tool I used to fix the issue so I could use the plate on assignment the next day. I'd expect for price point of the product they'd be more careful about shipping bad product.

DO NOT BUY NO CORRESPONDENCE DO NOT BUY NO CORRESPONDENCE SCAM ALERT 🚨SCAM ALERT Wish I could swear on her please do not buy now In touch with bank and have shared on face book to alert others money at this time of year is tight don’t want others to fall victim and they have also changed their name to black rapido!!!!!!

Ordered items Ordered items, thankfully small. (Street Fighter vinyl figure) Got a text saying its en route in November 2018. No reply to emails. No nothing. Never turned up.

SCAM SCAM, ordered a hoverboard and a few other bits, they gave me a fake tracking number, ignored all my communications. Blocked me on Facebook. Absolutely disgusting. They have also changed their web from blackrapid.store to brapido.