Ordered items Ordered items, thankfully small. (Street Fighter vinyl figure) Got a text saying its en route in November 2018. No reply to emails. No nothing. Never turned up.

Poor customer service - rude email exchange I purchase a strap and the box was pre opened by bllackrapid. They should have informed me that they open all packages before sending. I emailed customer service and asked why was the package opened and I was rudely responded to. Stating that I need to send her pictures and that they open and preassemble. The item looked used.

The strap won't stay secure on … The strap won't stay secure on shoulders. Within minutes of walking it rotates to the thin strap and the padded strap moves to the bottom. Frustrating. I ended up putting paper clip on sides to lock it in.

Purchased 2 Segways. Purchased 2 Segways. Money taken Order acknowledged No delivery and they have just ignored all communication Store has been changed to B rapido. Beware!

I love black rapid's products I love black rapid's products. They just look (and fit/feel) much better than any other camera strap I've used. They are significantly more professional looking, and extremely tough. The only thing I dislike about my newest strap, the black rapid sport, is that naturally due to where the camera is positioned it is susceptible to wearing the side of your camera body over time. If you use a telephoto or telephoto zoom with a lens tripod mount as the connection point it helps that issue a lot. The product fits closely to your body, which I also really like. It makes the camera feel more connected to you. My biggest gripe is somehow my side strap for my sport (the removable extra one) went missing and the replacement from BR came in looking like it had been heavily used for 5 years. The metal buckle had all sorts of nicks and marks- just a missed QC item.