Hayley Kemp
GBScam Scam. I also ordered two Hoover boards. Was given a tracking number and what I received was an invoice with special delivery which needs to be signed. Now the status says delivered. Clever really. Im gutted
Ian Donnelly
GBBlackrapid.store sold us 2x Segway took… Blackrapid.store sold us 2x Segway took payment never sent products. Wouldn't answer emails from ourselves or other people we know who ordered their products
Phillips
GBPoor customer service - rude email exchange I purchase a strap and the box was pre opened by bllackrapid. They should have informed me that they open all packages before sending. I emailed customer service and asked why was the package opened and I was rudely responded to. Stating that I need to send her pictures and that they open and preassemble. The item looked used.
TH
JPReally not great Really not great. Bought a Curve Breathe Cross-Body Strap and a BlackRapid Hand Breathe Camera Strap. Both were not intuitive when trying to get started. the Hand strap comes with a wrist support that does not really feel sturdy and the hooks that connect to the hand strip are quite flimsy. Funny, it's expensive stuff so I thought I will buy it as it should be good but don't be fooled, this is really not good and a waste of money. Quite frustrated with this label actually....great marketing though, they have got that right!
SK Ho
GBOrdered items Ordered items, thankfully small. (Street Fighter vinyl figure) Got a text saying its en route in November 2018. No reply to emails. No nothing. Never turned up.