Excellent...detat? Excellent. Nothing but the best service that cares about your needs. Female staff truly understands detat! If I was the owner I would give the gals a week to ✍ an apology letter to me for their unlawful acts, duties and insubordination or face federal prosecution. They would NEVER purposefully destroy a company for profit, would they? After all overpriced birkenstocks or cheap slave labor made sketchers wouldn't want to profit at all costs,would they?

MONEY SENT NO GOODS RECEIVED… I ordered 2 prs of TEVA TIRRA sandals for tevaoutletuk.com on 19th July- 10 weeks later NO SANDALS. Paid via paypal and money was sent. Have emailed customer service - stuck in customs awaiting paperwork says " Erica Peg" who says will chase???? I am hoping paypal can help me get my money back. Shambles outfit!

25 years of Teva's, but no more. I have bought Teva's for 25 years. the last two pairs of Teva's fell apart within two weeks of wearing them. The second approved TEVA retailer [londonstore] are now ignoring my emails. It is clear that since TEVA were bought that short term profit is prioritised over long term brand satisfaction. No more TEVA's for me. I expect that i will get a response from TEVA trying to find a way to get this review taken down

Poor customer service and long dispatch/waiting times Extremely terrible customer service as a New Zealand based customer. I have heard good things about Teva sandals so I ordered on online through their website but when I placed the order it had failed due to a technical issue. So I did another order but then realised the first order did in fact go through so I have ended up with two duplicate orders. I have emailed the company but have gone three days without a reply, so I called the Australian based customer service number (there isn't an NZ based number). They were extremely unhelpful and just said that once an order has been placed it can't be cancelled, even though it was due to an error on their part. The order hasn't even been dispatched yet?? They weren't even able to give a time frame for when it will be dispatched. Please do not order through the Teva website, if you do want to get Teva sandals go to a store like Katmandu or MacPac but I would recommend another brand like Chaco.

Return pick up failure I ordered sandals online on May 5 23. I decided I didn't want them and followed the online instructions for returning them. I put package in my post box at the end of May to be picked up by the laughingly named Post Haste. It's still there! I've followed this up several times by email. Nominally it's the courier's fault, but the buck stops with Teva. They should have apologised directly to me and arranged pickup with a more conscientious courier. And it's Teva who are hanging on to my $120.