I purchased 6 or more pairs of sandals… I purchased 6 or more pairs of sandals over the years, when I made the latest purchase in a sale they let me place the order then cancelled as no stock. Teva’s idea of good service is to inform you they have cancelled your order, its not good enough, if they advertise a product at a price Teva should honour that, they simply don't. I gave then multiple opportunities to correct this, they weren’t interested. I will now seek an alternative supplier.

Over the years Over the years, my wife has bought no fewer than 6 pairs of teva sandals… ALL of them have come apart… the upper separates from lower … I have tried everything… glue, sewing,etc. Vulcanization technology has been around for ever. you folks cannot make a more reliable product? I told my wife to quit buying these substandard sandals… she’s learning… if they were really cheap. It would be different… but these sandals are expensive! Make a more reliable product or just quit altogether…so disappointed

Very poor experience Very poor experience. I accidentally ordered the wrong shoes, caught it immediately after paying. I immediately found a prompt guiding me on how I could cancel the order within the first 30 minutes but what they proposed doesn’t exist on their phone or computer website. Obviously customer service for phone or text didn’t open till 10am ET and it was 9am ET. So annoying

25 years of Teva's, but no more. I have bought Teva's for 25 years. the last two pairs of Teva's fell apart within two weeks of wearing them. The second approved TEVA retailer [londonstore] are now ignoring my emails. It is clear that since TEVA were bought that short term profit is prioritised over long term brand satisfaction. No more TEVA's for me. I expect that i will get a response from TEVA trying to find a way to get this review taken down

Quality has massively deteriorated I have worn Teva sandals since the early 1990's. I recently decided to get yet another pair (the F1 5 Universal being the new model name for the ones I had bought before) but they are no longer the same. I was shocked. The cushioning, especially under the balls of your feet, is now very poor for cushioned footwear let alone for what was once a leading manufacturer in this area. Other aspects are also distinctly lower quality and cheaper construction. I sent mine back for a refund.