No grip- broken ankle Beware these sandals are dangerous! I got them for backpacking in Costa Rica as they came highly recommended. Unfortunately on my 2nd day of wearing them 3 days into my holiday I slipped and severely broke my ankle. The grip on the sole of the sandal is non existent and these are dangerous. I reached out to teva to be told they don’t know of any grip issues and dismissed. I’ve seen at least 3 other reviews of slipping due to grip. Considering what I have been through your customer service has no empathy

Very poor experience Very poor experience. I accidentally ordered the wrong shoes, caught it immediately after paying. I immediately found a prompt guiding me on how I could cancel the order within the first 30 minutes but what they proposed doesn’t exist on their phone or computer website. Obviously customer service for phone or text didn’t open till 10am ET and it was 9am ET. So annoying

MONEY SENT NO GOODS RECEIVED… I ordered 2 prs of TEVA TIRRA sandals for tevaoutletuk.com on 19th July- 10 weeks later NO SANDALS. Paid via paypal and money was sent. Have emailed customer service - stuck in customs awaiting paperwork says " Erica Peg" who says will chase???? I am hoping paypal can help me get my money back. Shambles outfit!

Very unprofessional VP Very poor customer service. I emailed the VP Anders Bergstrom several weeks ago and received no response. Their style #1003009 was a great boot. I have worn out 2 pair and style #1106832 replaced it. Horrible fit with a thin sole and no support like the discontinued boot. Why do you discontinue a great fitting boot and replace it with a substandard one?

Excellent...detat? Excellent. Nothing but the best service that cares about your needs. Female staff truly understands detat! If I was the owner I would give the gals a week to ✍ an apology letter to me for their unlawful acts, duties and insubordination or face federal prosecution. They would NEVER purposefully destroy a company for profit, would they? After all overpriced birkenstocks or cheap slave labor made sketchers wouldn't want to profit at all costs,would they?