Over the years Over the years, my wife has bought no fewer than 6 pairs of teva sandals… ALL of them have come apart… the upper separates from lower … I have tried everything… glue, sewing,etc. Vulcanization technology has been around for ever. you folks cannot make a more reliable product? I told my wife to quit buying these substandard sandals… she’s learning… if they were really cheap. It would be different… but these sandals are expensive! Make a more reliable product or just quit altogether…so disappointed

I purchased 6 or more pairs of sandals… I purchased 6 or more pairs of sandals over the years, when I made the latest purchase in a sale they let me place the order then cancelled as no stock. Teva’s idea of good service is to inform you they have cancelled your order, its not good enough, if they advertise a product at a price Teva should honour that, they simply don't. I gave then multiple opportunities to correct this, they weren’t interested. I will now seek an alternative supplier.

Quality has massively deteriorated I have worn Teva sandals since the early 1990's. I recently decided to get yet another pair (the F1 5 Universal being the new model name for the ones I had bought before) but they are no longer the same. I was shocked. The cushioning, especially under the balls of your feet, is now very poor for cushioned footwear let alone for what was once a leading manufacturer in this area. Other aspects are also distinctly lower quality and cheaper construction. I sent mine back for a refund.

Excellent...detat? Excellent. Nothing but the best service that cares about your needs. Female staff truly understands detat! If I was the owner I would give the gals a week to ✍ an apology letter to me for their unlawful acts, duties and insubordination or face federal prosecution. They would NEVER purposefully destroy a company for profit, would they? After all overpriced birkenstocks or cheap slave labor made sketchers wouldn't want to profit at all costs,would they?

TEVA used to stand out for excellence TEVA used to stand out for excellence, but not any more. I have spent the last two months trying to communicate about an exchange... NEVER, NEVER could connect with a live human. I persisted because we had been loyal customers. THE ABSOLUTE WORST CUSTOMER SERVICE (or lack thereof). Makes me sad!! Former NORDSTROM executive