Horrible Customer Service I wish I would have looked at all the reviews prior to making a purchase. I wanted to return 2 dog seat belts that I purchased and have not used because I can't get my dogs to sit in the back seat. They want to sit in the far back of my SUV. They requested pictures of the items before they would even initiate a return conversation. Then they explained how to return them but there will be a $4.95 restocking fee for each item and I have to pay return shipping etc...I will never buy from this company nor will I ever suggest somebody buy from this company. Horrible customer service.

Total scam Total scam! Don’t trust this company. Ordered a “Free” seatbelt and was charged $10 for shipping plus another $10 for a brush I didn’t order. Tried to contact company to cancel order immediately after but no response from company through email. No phone number.

If I could give no stars I would! If I could give no stars I would!! They over charged me on the seatbelts then agreed to a full refund then told me it would cost me more to send it back after our agreement, and I had canceled my order before it shipped because they would not correct their mistake on the over charge so I am still fighting to get my money back these people are a scam. I have turned them over to the Better Business Bureau I would never recommend them to anyone and there products come from China and they dont tell you that till after you have paid

Scam BEWARE! Actually, MINUS STARS but that’s not an option here. Fraudulent company. I ordered a fishing knot tying kit from another company name but the charge was from Safe Pet. In addition, they added a charge of 39.00 at the end of the transaction with no way to enter to correct this. Their customer service number is not in order. SCAM, SCAM, SCAM. BEware!

A terrible website and because of this… A terrible website and because of this I do not remember actually placing the order. They had my account number so not only did they charge me for item, but charged me for a recurring subscription which I never saw on their website. They did credit the subscription. It took over a month to receive my supposed item. Returns are to be sent to China....pricey. They will not pay for return shipping. They said I turned down an offer which they did not even send to me. Had to involve my credit card and file a dispute. Will report this to the Better Business Bureau.