Scam BEWARE! Actually, MINUS STARS but that’s not an option here. Fraudulent company. I ordered a fishing knot tying kit from another company name but the charge was from Safe Pet. In addition, they added a charge of 39.00 at the end of the transaction with no way to enter to correct this. Their customer service number is not in order. SCAM, SCAM, SCAM. BEware!

A terrible website and because of this… A terrible website and because of this I do not remember actually placing the order. They had my account number so not only did they charge me for item, but charged me for a recurring subscription which I never saw on their website. They did credit the subscription. It took over a month to receive my supposed item. Returns are to be sent to China....pricey. They will not pay for return shipping. They said I turned down an offer which they did not even send to me. Had to involve my credit card and file a dispute. Will report this to the Better Business Bureau.

Total scam Total scam! Don’t trust this company. Ordered a “Free” seatbelt and was charged $10 for shipping plus another $10 for a brush I didn’t order. Tried to contact company to cancel order immediately after but no response from company through email. No phone number.

I feel like I dodged a bullet I feel like I dodged a bullet. Larry, our salesman, was awesome and my Bunkhouse Rustic Lodge XL Dog House was sent in a very timely manner and the quality of the house was also excellent. There were no surprises other than me being absolutely happy with zero complaints regarding my puppy's new outside shelter. Purchase date was 9/22/2020.

Absolutely incompetent! I understand why this company’s overall rating is so low. They are incompetent at filling an order based on the specifications I entered. I ordered dog boots for a 40 lb dog. They sent dog boots that would probably fit a toy poodle. When I contacted them, they said we do not refund or exchange! What??? Wait! This was their error. They agreed to send another pair. Hoping for the appropriate size, I was disappointed to receive another pair of dog boots slightly larger than the first pair they sent. What is the matter with these people??!! Do not order from this company!!!!