Absolutely incompetent! I understand why this company’s overall rating is so low. They are incompetent at filling an order based on the specifications I entered. I ordered dog boots for a 40 lb dog. They sent dog boots that would probably fit a toy poodle. When I contacted them, they said we do not refund or exchange! What??? Wait! This was their error. They agreed to send another pair. Hoping for the appropriate size, I was disappointed to receive another pair of dog boots slightly larger than the first pair they sent. What is the matter with these people??!! Do not order from this company!!!!

I feel like I dodged a bullet I feel like I dodged a bullet. Larry, our salesman, was awesome and my Bunkhouse Rustic Lodge XL Dog House was sent in a very timely manner and the quality of the house was also excellent. There were no surprises other than me being absolutely happy with zero complaints regarding my puppy's new outside shelter. Purchase date was 9/22/2020.

Please don’t use this company Please don’t use this company. I normally read reviews but sadly the item was half the normal price so greed got the better of me. Luckily we paid by PayPal so got a refund. The website no longer exists....all they have done is farm my information from PayPal..Hopefully I will have no more dealings with this company, I learned a valuable lesson.

Scam BEWARE! Actually, MINUS STARS but that’s not an option here. Fraudulent company. I ordered a fishing knot tying kit from another company name but the charge was from Safe Pet. In addition, they added a charge of 39.00 at the end of the transaction with no way to enter to correct this. Their customer service number is not in order. SCAM, SCAM, SCAM. BEware!

I ordered a safety belt almost 2 months… I ordered a safety belt almost 2 months ago. I still have never received it. I have sent numerous emails and the response is always to give it 7 more days. I feel right now to just figure out I have donated my money to a scam and will be contacting the State Attorney General. If they had a below star rating that is what they would have from me. I will let every let store I go into about those experience.