safepet.co

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1.40
Based on 20 Reviews

5

5.00%

4

0.00%

3

10.00%

2

0.00%

1

85.00%
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John McCone
US

Bogus Charges My wife orders pet supplies online often and usually goes through reputable websites. When looking for car restraints she found what she wanted on Safe Pet. They billed us 39.95 on December 6 which slipped past me and then billed us again today for the same amount. I emailed my financial institution as the latest charge is pending and maybe we can block it. The funny thing was a little over a week ago we received a package packed with some real crappy pet products that we never ordered and when we went to send it back it did not have a valid return address in it. We cancelled my wife’s card and will probably take this to law enforcement.

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Jamie
US

A group of Scammers with awful customer service Safepet is an absolutely awful and dispicable company, if you can even call it that. I purchased ONE dog seatbelt harness, and then was charged for 2, and a dog carry bag that I NEVER purchased! Their website has flaws and lies on multiple pages. Worst of all their quote “unbeatable customer service” NEVER answers emails and is extremely frustrating to communicate with. After I noticed that I had been charged for things that I had never purchased, I immediately emailed them, only to find out that there was NO canceling and returns would cost more than the original product did. Please don’t be fooled, and PLEASE do not buy anything from this horrible, awful group of scammers.

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Kenda King
US

I have no words 😖 DON’T FALL FOR IT ‼️ You can not teach any customer service by phone or email to support site. Things were added to my cart I did not order and couldn’t be removed. Without knowing when you get the VIP box , your subscribing to monthly deliveries. A horrible experience going in 5 was so far and still can’t get any direct answers 👎👎👎

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Mary Swansiger
US

The items I got for my dog are way to… The items I got for my dog are way to big even though I ordered a small small is not small enough you need to ask your customers what kind of dog do they have now I'm stuck with something that's to big and weighs more than her

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Jerri Bridges
US

If I could give no stars I would! If I could give no stars I would!! They over charged me on the seatbelts then agreed to a full refund then told me it would cost me more to send it back after our agreement, and I had canceled my order before it shipped because they would not correct their mistake on the over charge so I am still fighting to get my money back these people are a scam. I have turned them over to the Better Business Bureau I would never recommend them to anyone and there products come from China and they dont tell you that till after you have paid

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