My order was continually/increasingly… My order was continually/increasingly delayed & then canceled ostensibly by "me" (yesterday/1-16-24) -- WITHOUT MY PERMISSION!! This was to have been a holiday GIFT!! INCREDIBLY POOR SERVICE!!!

I am trying to use NFL+ I am trying to use NFL+, but i have troubles. There is nearly no way to contact the support. You can only talk to a chat bot. A realy bad one for now a days with chatGPT working. He doesn't understand. After trying to talk to him for about half a hour he finaly is open up a support ticket and asks for my email and evry thing else. But at the summary at the end, he had the mail adress wrong. he got only the second part after the point between my to names (and i can see in the chat history that i enterd id right). But you can't change it. So i hade to do it again. Faithing with him half a hour until it starts to open a ticket and reenter ever thing. but at the end the mail adress was wrong again. There is no way proper way to conntact support if you have trouble.

I would give it zero stars if I could I would give it zero stars if I could. It only stays connected about 5 mins before going back to home screen on fire stick. I did the recommended fix, clear cache uninstall then reinstall. That let it work for about 4 hrs before it was right back to dropping. It also takes close to 3 minutes to re log each time. Makes it unwatchable. This has been a problem all year how the NFL doesn't fix it is unbelievable.

NFL+ is a scam! I paid for the annual NFL+ premium subscription. It worked, not well (video and audio issues), for the first month and then has not worked at all since. Says I am subscribed but when I got to stream anything it says I am not subscribed. I have done everything listed for troubleshooting multiple times and I have been emailing customer service for months on various tickets because the chat system is just a bot. No one has responded back to me even once and the issue remains unaddressed. Basically stole $90 from me and I have had to pay for another service to watch NFL Network and NFL Redzone. I am not alone as there are countless reviews online and in the app stores of people having the same issues and never hearing back from customer service.

Terrible streaming quality and app Really buggy, terrible streaming quality, constantly have to re-verify and then still does not find active subscription. Very poorly designed and bad customer service. Can not get refund for unusable app.