The NFL is once again failing its fans… The NFL is once again failing its fans especially the loyal fans! I recently added the NFL app to my firestick and what a WASTE of $$$The app is inconsistent continuously kicks me off the app and of course as most apps go, there’s never a Human to help after they have your $$ you are essentially SCREWED Just BS

At the beginning of the 2023 football… At the beginning of the 2023 football season I made a payment for the YEARLY NFL+ package that lets you watch games online and watch either full or condensed replays. Sometimes in October this stopped working. I followed all the FAQ advice about how to fix it. Nothing worked. When I log in it still shows me as having paid for the content. But when I try to watch a game it says I have to subscribe. Ironically, if I try to PAY AGAIN it says "good news you've already paid for this" and won't let me pay again. But I STILL CANNOT watch any games. Contacting their "customer support" on numerous occasions just results in emails that point you to the FAQ and promises that a follow-up will be forthcoming. But nothing was forthcoming. And it's impossible as far as I can tell to talk or chat with a human who is empowered to fix it. One can only conclude that the NFL's digital experience is run by people who are as incompetent as its referees.

I would give it zero stars if I could I would give it zero stars if I could. It only stays connected about 5 mins before going back to home screen on fire stick. I did the recommended fix, clear cache uninstall then reinstall. That let it work for about 4 hrs before it was right back to dropping. It also takes close to 3 minutes to re log each time. Makes it unwatchable. This has been a problem all year how the NFL doesn't fix it is unbelievable.

Why pay for a game or premium when all… Why pay for a game or premium when all they show is commercials? Your supposed to have a premium game and people are paying to watch and all's you do every 5 min play commercials? You that poor 10 sec before 2min warning injury or change of position then 1 play back to commercials. You can't talk about the game or show highlights. It's a joke how bad commercials are now a days definitely lost my respect for NFL network. Make it about the game not a million commercials no thank you! Never buying again.

NFL+ is a scam! I paid for the annual NFL+ premium subscription. It worked, not well (video and audio issues), for the first month and then has not worked at all since. Says I am subscribed but when I got to stream anything it says I am not subscribed. I have done everything listed for troubleshooting multiple times and I have been emailing customer service for months on various tickets because the chat system is just a bot. No one has responded back to me even once and the issue remains unaddressed. Basically stole $90 from me and I have had to pay for another service to watch NFL Network and NFL Redzone. I am not alone as there are countless reviews online and in the app stores of people having the same issues and never hearing back from customer service.