Kitch Lark
GBTerrible service at all levels Terrible service. Not worth it. Paid on line, couldn't watch an out of market game. It was requesting access to FOX sports thru a paid subscription to TV provider. I do have that, but experiencing problems so went this route. Why pay for NFL+ if my Fox Sports is working thru Dish? Then - want to get customer service? No such thing. Chatbot only. No AI. suggestion to NFL.com? get Artificial Intelligence - but first get rid of your Natural Stupidity.
S K
GBAnother subscription with NO options to… Another subscription with NO options to cancel!! Phone number for customer service is disconnected and options/instructions online went nowhere! I’m getting to a point where I don’t even want to subscribe to anything as cancelling is becoming impossible.
Sky Watson
GBAbsolutely terrible Absolutely terrible. Paid for monthly, it said I needed a subscription or to upgrade (which I had and did not need to do) I clicked on it to see options and it automatically upgraded me to annual 100$. Instantly tried to contact support... There is none.. a run around automated system chat and then support sends emails with cookie cutter template responses with zero help or substance no matter what you say. scammed for 100$ Never would have guessed from an official NFL site. Now looking here... 1.2 stars.. everyone similar experiences. TRASH
Susan McPherson
GBWhere is my subscription??!!! So, I am only days in on a paid 1 year subscription, and now I have no access. Everything just went kaput! Trying to contact support is worthless, as their chatbot is like a broken record player that kept repeating things I am not interested in. There was no live person to help! Where did my subscription disappear to?!!! They kept my money and took away my subscription. I do not recommend.
Ike Mack
GBThe NFL is once again failing its fans… The NFL is once again failing its fans especially the loyal fans! I recently added the NFL app to my firestick and what a WASTE of $$$The app is inconsistent continuously kicks me off the app and of course as most apps go, there’s never a Human to help after they have your $$ you are essentially SCREWED Just BS