Terrible service at all levels Terrible service. Not worth it. Paid on line, couldn't watch an out of market game. It was requesting access to FOX sports thru a paid subscription to TV provider. I do have that, but experiencing problems so went this route. Why pay for NFL+ if my Fox Sports is working thru Dish? Then - want to get customer service? No such thing. Chatbot only. No AI. suggestion to NFL.com? get Artificial Intelligence - but first get rid of your Natural Stupidity.

There is nothing of quality left at… There is nothing of quality left at nfl. Watch games,merchandise, service desks, its all extremely poor. Only reason for this is even worse, money. So bad, what a loss of everything. Only ownrrs teams and nfl itself happy.

I am trying to use NFL+ I am trying to use NFL+, but i have troubles. There is nearly no way to contact the support. You can only talk to a chat bot. A realy bad one for now a days with chatGPT working. He doesn't understand. After trying to talk to him for about half a hour he finaly is open up a support ticket and asks for my email and evry thing else. But at the summary at the end, he had the mail adress wrong. he got only the second part after the point between my to names (and i can see in the chat history that i enterd id right). But you can't change it. So i hade to do it again. Faithing with him half a hour until it starts to open a ticket and reenter ever thing. but at the end the mail adress was wrong again. There is no way proper way to conntact support if you have trouble.

Airing playoffs on Peacock NFL decides to air its playoff games on Peacock. This just shows they care more about money than their viewers. Anyone retired only has one choice. Not to watch the playoffs.

At the beginning of the 2023 football… At the beginning of the 2023 football season I made a payment for the YEARLY NFL+ package that lets you watch games online and watch either full or condensed replays. Sometimes in October this stopped working. I followed all the FAQ advice about how to fix it. Nothing worked. When I log in it still shows me as having paid for the content. But when I try to watch a game it says I have to subscribe. Ironically, if I try to PAY AGAIN it says "good news you've already paid for this" and won't let me pay again. But I STILL CANNOT watch any games. Contacting their "customer support" on numerous occasions just results in emails that point you to the FAQ and promises that a follow-up will be forthcoming. But nothing was forthcoming. And it's impossible as far as I can tell to talk or chat with a human who is empowered to fix it. One can only conclude that the NFL's digital experience is run by people who are as incompetent as its referees.