not happy. It took over three weeks for "in stock" items to arrive. These were birdie presents and I was late in giving them as a result. When the goods arrived I found that i'd been charged for a duplicate item - two identical putting mats arrived. All in all I'm not at all happy with the store and won't shop here again. Sorry for the poor review but this was a bad experience that i won;t be repeating.

No customer service - unacceptable !!! I ordered a jacket on 22th of december 2014, more than one month later nothing received. No way to contact them by phone, so I sent them 2 emails (second 3 weeks after the 1rst one). Each time with the same copy/paste answer that it's linked to stock issue and I'll received it in 5-7 working days ... but nothing arrived !!! During this time, the website is always showing a product "in stock", what to deduct ? Still waiting a positive sign ...

No warranty service No warranty service despite the legal 2 year warranty. No response whatever form the store on mail. And if you buy throughout Amazon hey provide only a 90 days warranty service policy so ;-(

Disrespecful treatment of old age pensioner I am an old age pensioner and on the 04/12/14 I purchased a product from Golf Store Europe for a xmas present.On delivery a vital part for operation was not included. I sent 5 emails regarding missing part plus 6 photographs of product delivered. Golf Store Europe completely .ignored my last 3 emails by never replying. I am not going to abandon my persuit of missing part. This is very rude and disrespecful.conduct. This company should not be in busines ( Product no 140947 ) 14/01/15

Lost Faith I have bought golf equipment from Amazon, Direct Golf etc. over internet for a number of years and not had any difficulty with purchases. I recently bought trousers and sent them back - refund promised but not yet forthcoming - over a week has passed. I also bought a GPS over two weeks ago and it has not been despatched from warehouse. Getting in contact with Golf Store Europe is almost impossible - my faith is turning to concern. Be wary!!!