Denise Hoss
DENever again Unbeliveable, no I will Never order again there. Order took place 9.12.2014. Up till today no delivery, even if it says "in stock". I'm thinking about to call Police. Tried several times to reach via phone or e-mail without success. Worst shop ever ordered.
Mike
DENo customer service - unacceptable !!! I ordered a jacket on 22th of december 2014, more than one month later nothing received. No way to contact them by phone, so I sent them 2 emails (second 3 weeks after the 1rst one). Each time with the same copy/paste answer that it's linked to stock issue and I'll received it in 5-7 working days ... but nothing arrived !!! During this time, the website is always showing a product "in stock", what to deduct ? Still waiting a positive sign ...
pm
FRFraud report still in progess I ordered a fairway wood on GSE website the 2014/11/03. Due to their unacceptable delay, i have cancelled this order at 2014/12/11 and have asked them to be refunded. 2015/01/08, GSE finally answered the refund will be processed after i transmitted all my credit card digit, what i have done. Since their last email, today the 2015/01/30, i'm still not paid back. i have two fraud procedures in progress. it's better to stay away of this business i f you want to save time and money.
Dave Walton
GBVery poor. Will not be making another purchase Appalling customer service. Only one response to many emails chasing my garment and phone calls just go to voicemail, which are never answered or responded to. Finally, garment was allegedly in stock and therefore should have been despatched within 24 hours, guaranteed. Garment finally arrived nearly three weeks later. This service is not sustainable.
Nigel Armitage
GBPurchase of goods I waited for a few days after I placed my order which was showing everything in stock to be told that the spikes I ordered were not available until February? The Items did arrive eventually after about 1 week. I personally will not be using this golf store again.