Worst online store ever Tried to cancel an order by mail and phone. They never picked up the phone (more then 100 attempts in a week) and never replied my 10 e-mails. Booked my creditcard right away of course. Still waiting for my money in return. Ignore this company, do not order. It is a disgrace they call themself an internet company.

Disrespecful treatment of old age pensioner I am an old age pensioner and on the 04/12/14 I purchased a product from Golf Store Europe for a xmas present.On delivery a vital part for operation was not included. I sent 5 emails regarding missing part plus 6 photographs of product delivered. Golf Store Europe completely .ignored my last 3 emails by never replying. I am not going to abandon my persuit of missing part. This is very rude and disrespecful.conduct. This company should not be in busines ( Product no 140947 ) 14/01/15

Didn't receive any item nor answer at all Order placed on 2nd december ( pair of footjoy shoes. IN STOCK ) . Payment done . 123 € Now , 13 january , didn't get any e-mail answered nor any parcel delivered . Don't know what's going on, order status says PROCESSING , but it doesn't seem to work . I tried to call at least a dozen time , didn't manage to contact them. Still Waiting for the parcel to arrive.

Very poor Awful customer service. Ordered in stock golf umbrella on New Years eve. Eventually arrived on 12th January. I realise that there was a bank holiday but nothing on their website said that I would have to wait that long. I emailed twice to cancel order and received no reply. I called at least 20 times and no one answered the phone. They will not be getting any more of my money.

Poor service I too am really struggling with this company to get a refund after several promises to do so. Poor service seems to be a real problem here...take the money and then forget about it. I would avoid this company if quality of service is important to you.