Ordered Ordered, paid for and received email confirmation of order. Although website says 3-4 days delivery, confirmation stated 9-15 business days. Now 30 days later, merchant does not respond to email and still no product. Filed complaint with FTC.

Paw Academy: Contact me in the next 24 hours. I want a refund! Clearly this company is a scam. After getting tricked into the fake reviews via their Twitter ad -- which were inundating my feed -- I ordered two calming beds on April 18th. When I received my email confirmation, it did not contain a tracking number, only the order number. That should be the RED FLAG right there. And in these reviews, I've yet to see the company's response to that issue. Like the other complaints on here, I emailed twice (with screenshots references) to no avail. I want my money refunded in the next 24 hours, or I will contact a lawyer to get a class action lawsuit filed against this business. Based on these legitimate reviews, combined with my own experience, this company is clearly a scam, and I almost can't believe I feel for it. Order ID: PAW-ZJXPD3N9ZI8J

If I could rate -0 I would If I could rate -0 I would. I placed my order almost a month ago, they withdrew the full payment of course asap but to date no product even though they said it was shipped via usps and when you use their contact us email it goes nowhere except to noreply. Total scammers. Don't believe anything they say. The tracking link they provided also stated unable to find the tracking number or order number as well when you enter the full number given starting with PAW. They are lying straight out. They will be reported to proper authorities. NOTIFY everyone you know not to order from this company!!!

FAKE Website, SCAMMERS!!!! I ordered 2 Giant Pet Beds on 9/26/21. Received an email confirmation and tracking number right away. After almost a month of no tracking updates, no email response from PAW Academy USA ( there's no contact number), I submitted a claim with paypal to get a refund. PayPal contacted PAW Academy USA and received no feedback as well and issued me a refund. Definitely be aware of scam websites that look real...

Do not order from this company Do not order from this company! I ordered a dog bed and a water bowl in April and never received it although my card was charged. I also reached out multiple times and got no response. They have 20+ similar complaints on the Better Business Bureau website and have not responded to BBB.