Nancy Schenck
GBDO NOT BUY FROM THIS COMPANY I ordered a bed and never received it. I wrote them three times and never received a reply other than an automated message saying that I would hear from them in a couple of days. Finally, I contacted my Credit Card company and filed a dispute. They settled it immediately and gave me a credit on my account.
Denise Harvey
GBFAKE Website, SCAMMERS!!!! I ordered 2 Giant Pet Beds on 9/26/21. Received an email confirmation and tracking number right away. After almost a month of no tracking updates, no email response from PAW Academy USA ( there's no contact number), I submitted a claim with paypal to get a refund. PayPal contacted PAW Academy USA and received no feedback as well and issued me a refund. Definitely be aware of scam websites that look real...
Coree
GBOur experience was the same as everyone… Our experience was the same as everyone else's: no beds received, no contact phone number anywhere. We didn't even get a tracking number. They just took our money and stop communicating. It's been a month since we ordered the beds, and we've sent (7) emails. All of them have gone unanswered. We just filed a dispute with our credit card company.
Grace Rose Khalsa
GBNever received order nor any communication Same as many others I've read here: I ordered a dog bed in April from an ad on ... I think it was Instagram. Got an acknowledgement that the order was received, the money was taken from my account, then ghosted. I've emailed them twice directly and once from the website contact form and had NO response, nor, obviously, received the order. Do not get caught up by this bad company!
Chai Tan
GBI have ordered a calming bed two weeks… I have ordered a calming bed two weeks ago and no tracking number given, even though email mentioned that it had shipped. I have requested for a tracking number a week ago and still no reply. I have decided to send another email to cancel the order and request for a refund. Never order from Paw Academy, it is a scam. I am going to reverse and dispute the charge from my credit card, if they do not reply within the next two days.