Customer service is important! I ordered a vest and unfortunately it did not fit as I'd hoped. However, the return process was very easy and my refund was quick. I will definitely order from Biker Universe again. They sell quality merchandise at a great price!

Great jacket… Order arrived quickly but had to exchange because I ordered the wrong size. The process was easy and recieved replacement. Love the look of the biker jacket and the quality of how this one is made. Jacket is put together well and real leather. If ordering please make sure you measure. The person usually wears a 2x but with the biker jacket had to get a 6x because they are still growing and want them to get a couple of years out of it.

Poor quality of shirt Poor quality of shirt. For the price it can be a lot better quality I had saved some items on their site for future purchases but after buying the shirt I will not be ordering again.

High quality product High quality product, decent product, and item sizing exactly as described. Great job and thanks for the quick shipping

Poor customer service I bought a medium jacket for my daughter for Xmas, and due to wrapping it by the time she tried it on it was past the strict 30 day return policy. I did not want a refund, only to exchange it and customer service was having it. I will not purchase from them again.