Robert Ellis
USPoor customer service I bought a medium jacket for my daughter for Xmas, and due to wrapping it by the time she tried it on it was past the strict 30 day return policy. I did not want a refund, only to exchange it and customer service was having it. I will not purchase from them again.
Aaron Hughes
USHigh quality product High quality product, decent product, and item sizing exactly as described. Great job and thanks for the quick shipping
Merryl Casanova
USCustomer service is important! I ordered a vest and unfortunately it did not fit as I'd hoped. However, the return process was very easy and my refund was quick. I will definitely order from Biker Universe again. They sell quality merchandise at a great price!
MICHAEL ADKINS
USDisappointed or Customer service would… Disappointed or Customer service would not recommend doing business with people at all. They seem to be a damn scammer ordered a jacket from them use their chart did not fit. Cannot get them to return a phone call or a message to exchange it for the right size do not do business with them
Randy Spilman
USWhen the vest arrived it was packaged… When the vest arrived it was packaged beautifully, however, upon examining it I found a broken snap in the left breast pocket. Otherwise the vest is a quality product and my ol' lady says it looks great on me. I think it looks good and fits good.