Geoffrey Doyle
GBI have only positive things to say… I have only positive things to say about this company. Firstly, as a new company the support by everyone in the company from the CEO downwards has been exceptional. On the product, brilliant experience and where there been issues quickly resolved; these people care about their product and their customers.
Xara Relo
GBHad a terrible experience with their… Had a terrible experience with their sister company Snackcrate. Ripped us off due to very unclear advertising and charged high cancellation fees that were not clear at all. Looks like the owners of this are in it for a quick buck.
aTuWitty
GBGreat product, excellent service. Ordered the base board with the 9hp motor and the larger battery with the classic wing at the end of July. It arrived about 3 weeks later and I've been out on it twice. The first time, I noticed something odd about the mounting bolts and sent a picture and video to Foil support. They responded within an hour. The second time, a had an issue with my mast. As with the first time, I sent a picture and video to Foil support and they responded within an hour and told me they would repair my powertrain and were sending a box out to me. The board is incredibly fun. I've had friends and siblings ride it and they love it. I'm very pleased with the prompt service and support I've received and I look forward to many more rides in the future.
Dan Collier
GBFlawless experience ordering our Foil Flawless experience ordering our Foil. Walked us through exactly what we wanted, shipped when they said, no issues. Product works great. There was a software issue with the wireless trigger, but they have kept us aware of the issue and when the fix will be available.
Nicholas Nguyen
GBGood product, delivery and logistics needs much improvement The product from your company is great. However, the whole experience with shipping and delivery delays was very frustrating...months delayed! I understand you had issue with supply chain that was outside your hands but it made the whole buying process very frustrating. In addition, both the website and my delivery specialist made promises on delivery timeframe that was way off. Apart from this, we are really enjoying your Foil so far and believe there's a great future here.