NEW Foil board carbon fiber DEFECT The foil board I purchased was used a total of 8 times. On the last ride, the carbon fiber foil fin sheared off. Nothing was hit in the water and the board was not dropped. After falling the fin completely came off. When looking at the fin you can clearly see a bubble in the carbon fiber due to manufacturing defect. After this happened I emailed the support team with photos and the support manager (Kyle Roarke) accused me of falling incorrectly and would not replace the carbon fiber foil fin under warranty. He accused me of lying and wrote me a clear email that he will not be replacing the fin but I can purchase one at a reduced cost. Obviously, this was not acceptable for a $9k board with upgrades. Get Foil, I purchased your board because you are USA made, designed and assembled. Your sales team was clear your team would honor any issues which may come up in the first year. Clearly you are misrepresenting your products and do not stand behind them. I will NOT be purchasing another board or recommending this product to friends and other boats in my community.

I recieved my foil on Friday I recieved my foil on Friday, was concerned about taking the prop and end cap off to install the prop guard. I called and you were closed until Monday. I emailed support and did not receive a response until Monday. I looked through the manual, the quick start guide and online as well as your site and could not find information on installing the prop guard. I went ahead and took it apart and installed the prop guard but would have liked to have instructions to make sure nothing was going to fall out when I removed the end cap and how many foot lbs to set the nut too on the prop when I put everything back together. Your support reach out to me on Monday and verified I installed it correctly. Once support reached out, he was very responsive.

Maximum FUN ! Amazing product/company Board came in 2 weeks and was updated every step of the way. This board takes place of every toy we have ever had on the water. I have never smiled so hard flying across the middle of the lake effortlessly. This is a must have for anyone that enjoys a weekend on the water, amazing product!

Thumbs up for Anthony B and Harry M Anthony B and Harry M installed our new broadband a couple of weeks ago for Community Fibre. We had a few problems getting full coverage and they worked really hard until the system was functioning completely properly. I was really impressed by their service and they were very nice to have around. Highly recommend.

Warranty honored Foil has been good about responding to a problem that seems to be a mechanical failure in the motor. They have a new motor/mast being shipped to me and I'll return problem motor in same box, warranty honored, no charge, Foil did ship the new parts the same day that they reviewed videos of what motor was and wasn't doing. Also, the battery connection alignment/coupling is not as easy as it could be. Thanks Foil