Warranty honored Foil has been good about responding to a problem that seems to be a mechanical failure in the motor. They have a new motor/mast being shipped to me and I'll return problem motor in same box, warranty honored, no charge, Foil did ship the new parts the same day that they reviewed videos of what motor was and wasn't doing. Also, the battery connection alignment/coupling is not as easy as it could be. Thanks Foil

Antony B and Harry M installing Broadband … Had Antony B and Harry M at my home yesterday installing Community Fibre Broadband. They were friendly and helpful. Considerate ( covering shoes before coming in and hoovering up after drilling necessary holes, returning removed furniture etc. Very happy with the work and way they did it.

Too many problems Bought the board. Had multiple issues with board and battery and company wouldn’t give me a refund and has made everything extremely difficult. It worked ok for awhile, but then just too many problems

Good product, delivery and logistics needs much improvement The product from your company is great. However, the whole experience with shipping and delivery delays was very frustrating...months delayed! I understand you had issue with supply chain that was outside your hands but it made the whole buying process very frustrating. In addition, both the website and my delivery specialist made promises on delivery timeframe that was way off. Apart from this, we are really enjoying your Foil so far and believe there's a great future here.

Great product, excellent service. Ordered the base board with the 9hp motor and the larger battery with the classic wing at the end of July. It arrived about 3 weeks later and I've been out on it twice. The first time, I noticed something odd about the mounting bolts and sent a picture and video to Foil support. They responded within an hour. The second time, a had an issue with my mast. As with the first time, I sent a picture and video to Foil support and they responded within an hour and told me they would repair my powertrain and were sending a box out to me. The board is incredibly fun. I've had friends and siblings ride it and they love it. I'm very pleased with the prompt service and support I've received and I look forward to many more rides in the future.