Unit delivered Unit delivered Learning how to use it Appreciate Kyle’s involvement on Facebook group Still need help with controller bug as unit will lock up no longer tell speed, give info about battery or reveal if unlocking or not Overall need info on how to store over winter at 45 degrees north Also awaiting carrying bag Thanks Bill

I'd ONLY buy a Foil Board! My entire experience with purchasing my first board & any questions I had went so well I have already ordered a second board. I feel like first Gen boards & releases may have had a few hiccups, but to be entirely honest I have NEVER had a company address issues SOOOO fast. The board is GREAT & Kyle (The CEO has been improving everything daily as well as his team). On top of that everything has been improving in regards to updates/APP/shipping. It is amazing how quickly Foil has responded & addressed feedback. I wouldn't buy any other board as a result & highly recommend to my friends & family. FOIL is the best & US company!!

NEW Foil board carbon fiber DEFECT The foil board I purchased was used a total of 8 times. On the last ride, the carbon fiber foil fin sheared off. Nothing was hit in the water and the board was not dropped. After falling the fin completely came off. When looking at the fin you can clearly see a bubble in the carbon fiber due to manufacturing defect. After this happened I emailed the support team with photos and the support manager (Kyle Roarke) accused me of falling incorrectly and would not replace the carbon fiber foil fin under warranty. He accused me of lying and wrote me a clear email that he will not be replacing the fin but I can purchase one at a reduced cost. Obviously, this was not acceptable for a $9k board with upgrades. Get Foil, I purchased your board because you are USA made, designed and assembled. Your sales team was clear your team would honor any issues which may come up in the first year. Clearly you are misrepresenting your products and do not stand behind them. I will NOT be purchasing another board or recommending this product to friends and other boats in my community.

Warranty honored Foil has been good about responding to a problem that seems to be a mechanical failure in the motor. They have a new motor/mast being shipped to me and I'll return problem motor in same box, warranty honored, no charge, Foil did ship the new parts the same day that they reviewed videos of what motor was and wasn't doing. Also, the battery connection alignment/coupling is not as easy as it could be. Thanks Foil

Poor Product, Worse Customer Service My family's FOIL experience has been very poor. We have owned the board for 2 years and have gotten exactly 15 seconds of use. I have spent countless hours on the phone with customer service and was forced to send back different components for repairs on multiple occasions. Each time a part was returned, yet the Board never worked. The company, after a while, starts to target the consumer and try to blame them for the product failing to work. If i could give a zero rating I would. I would strongly urge those in the market to look elsewhere.