I purchased a vest that did not fit my… I purchased a vest that did not fit my dog. The company makes it impossible to return. Awful customer service. They provided a mailing address in Austria if I " insist" on return, but they generally declined it. Not a company worth anyone's support or your money given the way they treat customers.

PETYFY IS A TOTAL SCAM! Petyfy is a total scam company! Do not buy anything from this company! I saw their ad on Facebook and placed two orders in December 2020. They took my credit card payment and sent me two confirmation emails that my orders were on their way. They never arrived. After 2 months I emailed asking for refunds with no response, and their website disappeared for a while. I am out almost $79.00.

Scam "company" - Worst customer service ever Order placed 6 weeks ago has still not arrived. Repeated attempts have been made to contact Customer Service - but no response ever received. I can't understand how a company can stay in business after treating its customers so shoddily. Save your self a lot of frustration and don't bother even trying to place an order - they will take your money but fail to deliver. Giving them a 1-star review only because I could not give them ZERO stars!

I ordered a jacket for my dog over six… I ordered a jacket for my dog over six weeks ago, it has not arrived and petyfy won’t even answer my emails. So a few days after I posted this I got an email saying that they don’t know where my package is but they were going to give me a complete refund but I haven’t heard from them since.

DO NOT order from this company DO NOT order from this company. They charged my account and two months later, no word, updates, response to my inquiry on when dog jackets would arrive. SCAM company -- I'm not going to order anything I see on FB or Insta accounts again. Thankfully, PayPal refunded my money. BUYER BEWARE.