Not a good product! While it looks nice in the bag, it is not strong quality nor designed with strength to carry a 10 pound bag. It is visibly appealing, but was extremely challenging to get my dog in and when finally in, she looked extremely uncomfortable. The sizing is not accurate and will not support your pet. Imagine a grocery bag made of fabric with heavy items in it. That’s what it looks like. Zero support.

DO NOT order from this company DO NOT order from this company. They charged my account and two months later, no word, updates, response to my inquiry on when dog jackets would arrive. SCAM company -- I'm not going to order anything I see on FB or Insta accounts again. Thankfully, PayPal refunded my money. BUYER BEWARE.

This company is an absolute scam This company is an absolute scam. Their customer service number is bogus as it will lead you in circles but never to a human representative-- and this is intentional. They ignore all emails regarding returns and refunds and scam you out of your money. AVOID this company at all costs. Their products do not work either.

HORRIBLE! HORRIBLE!! Can never reach anyone through the 1-888 “customer service” number, all recordings directing you to the “office” email where they do not respond! NO PRODUCT EVER RECEIVED - it’s been about three weeks and NO tracking data since they do not provide any CARRIER data! So far, they OWE me $$$ or product, I just want a refund now!

I ordered TWO dog jackets in December… I ordered TWO dog jackets in December and in late February I sent an email to the company and like others received an initial response telling me that my package was "lost in the mail". They offered refund or to re- ship my order. I opted for that but they have not responded to any further emails to confirm ! I'm going to dispute the charge with my credit card company! Also the phone number in the email they sent me doesn't work!