Not the business it used to be. They charged me $99.00 for an annual membership and billed me an additional $49.00 bi annual payment. I placed two orders, both "in stock", one rifle scope and an EOTECH holographic sight. After numerous email attempts to communicate with them I finally gave up and had my CC company reverse the charges. I have purchased many items from BDU over the past few years, I don't know what has happened to them? What blows my mind is that I am still getting promotional emails from them. Word needs to get out, avoid, delete take your business somewhere it will be appreciated

Terrible Customer Service I ordered a firearm from them back in August. After about 2 weeks I hadn't heard anything about the gun so I reached out. I was replied to with a simple "Its a ship to store and you'll get a tracking number when it ships" When I asked about that they didn't reply further. After a month of waiting, I called their customer service and was told the gun hadn't even gotten to them yet. Only then was I informed about their ship-to-store firearms and that they take longer and then I had to wait another 15 days before my gun shipped to my FFL. Basically, they have NO customer service at all. If you want a reply to your question you have to call and wait on hold. I won't be ordering anything from them again. Their deals arent even very good, go to Optics planet instead.

I have been a repeat customer for many… I have been a repeat customer for many years. Very disappointed that I am still waiting for my order from October and it's December. I have called multiple times and get a canned response, same every time. The items are in stock and they are only waiting for the warehouse workers to ship it! Multiple unanswered emails. Buyer beware!

I would give them a zero if it was an… I would give them a zero if it was an option! This company is bankrupt, literally bankrupt.. they are still advertising 5 to 7 day shipping. They don't have the merchandise they are selling, manufacturers are not selling to them and they are continuing to lie and take money from customers. Get your money back while you can! My last order was almost 4 months with no updates and nothing shipped. At the time of purchase everything was in stock and customer service will give you the prepared excuse, that is a lie!! There are to many good companies to buy from to deal with this corrupt company. Save yourself a huge headache.

Ordered $700 worth of items from them… Ordered $700 worth of items from them in Mid October. Money came out of my bank account immediately but It's the middle of December now And nothing has shipped yet. I have called 3 times and spoke w/ Lexi and was told the same thing "their warehouse is behind on orders" Any savings I might have gotten with them has been erased by their stupid membership fee. As soon as I post this I am calling and canceling the order and I'm gonna tell them they should reimburse the membership fees taken out as well.