I am very pleased with my entire… I am very pleased with my entire experience with FEB. Israel is really and truly committed to his 100% customer satisfaction guarantee. I called in early January hoping to buy a specific piece of equipment but there were none to be had. Israel took the time to personally make a recommendation more suited to my needs. Delivery and setup were flawless. Unfortunately part of my physical disability made it impossible for me to use my new machine. Just one call with Israel and we believe that my problem will be solved. Apparently I am not the first person to have trouble with my leg. With Israel’s help I will be getting an accessory that we hope will solve my problem. Once I receive my leg stabilization kit I plan to get moving and to get in better shape. Thank you again for all of your help and commitment to your customers Israel. I can update this story when I get my accessory!

Spirit stepper was shipped damaged… Spirit stepper was shipped damaged Company still required shipping cost to send new part. Again it was shipped in the condition I received it in

Spirit 800 recumbent stepper Spoke with Israel about purchasing a NuStep unit. After talking at length about my needs, issues etc. I ultimately purchased a Spirit machine for a better price that has more options. I had reviewed them both but the professional opinion helped with the decision. His knowledge of his equipment was fantastic. No pushing to go with either unit just information. Delivery was great, driver came when i was told and brought into garage for me. Havent gotten it together yet as life has been a bit hectic but Im sure I will love it. Big thank you Israel!

Got stepper on time as promised . -

Very satisfied! Very professional interaction with broker. He was knowledgeable and very helpful. We had concerns about ordering from CA when we are in Texas. Israel made sure to frequently update us & answer any questions. Shipping & assembly went without a hitch. We ordered on Oct 7 and received it on Oct 20 - we were able to start using the equipment this morning! Well done, Israel & FEB!