On 03/18/24 A PHONE CALL TO THE DELIVERY On 03/18/24 We received our cross trainer. Came early was quite a surprise for us. The delivery man was off the chart helpful for helping by putting it in our garage. Still working on redoing the room we plan to place it. FEB was great with advice for us in deciding on our choice. Israel was great with all our questions and addressing what to expect in concerns to delivery. We don’t have it set up yet, but once the room is done it will be and we’ll share another post about how it went setting it up, and how we feel about the used of our recumbent stepper.

A very responsive company A very responsive company. When I complained about another online offer which was $100 less, Israel(sp?) indicated that the online offer was for a used/rebuilt machine but that he would send an equipment mat for free. The offer was much appreciated.

Spirit stepper was shipped damaged… Spirit stepper was shipped damaged Company still required shipping cost to send new part. Again it was shipped in the condition I received it in

Had a great overall experience with… Had a great overall experience with everyone within the company. Equipment arrived quickly Mr Colon was great explaining everything.

Very satisfied! Very professional interaction with broker. He was knowledgeable and very helpful. We had concerns about ordering from CA when we are in Texas. Israel made sure to frequently update us & answer any questions. Shipping & assembly went without a hitch. We ordered on Oct 7 and received it on Oct 20 - we were able to start using the equipment this morning! Well done, Israel & FEB!