FEB followed through on every promise… FEB followed through on every promise made at the time of the sale. Equipment delivery went smoothly despite the awkward and extremely heavy package. Assembly, although time consuming was simple and straightforward. The machine is awesome! The motion arms must be carefully placed in order to swivel the chair for exiting or the armrests will contact them. This is for the SPirit CRS800S

A very responsive company A very responsive company. When I complained about another online offer which was $100 less, Israel(sp?) indicated that the online offer was for a used/rebuilt machine but that he would send an equipment mat for free. The offer was much appreciated.

Spirit 800 recumbent stepper Spoke with Israel about purchasing a NuStep unit. After talking at length about my needs, issues etc. I ultimately purchased a Spirit machine for a better price that has more options. I had reviewed them both but the professional opinion helped with the decision. His knowledge of his equipment was fantastic. No pushing to go with either unit just information. Delivery was great, driver came when i was told and brought into garage for me. Havent gotten it together yet as life has been a bit hectic but Im sure I will love it. Big thank you Israel!

Spirit 800 Review Israel understood our reasons for the type of exercise equipment we were reviewing. FEB kept us updated with the status of delivery. Delivery was on time and arrived in good shape. Our only disappointment is some of the fasteners were replaced with different style than stated in the manual.

Sorry so late getting back to you Sorry so late getting back to you. I couldn’t ask for a more qualified representative to help me find the G9S double stacked multi station machine my president of my company was searching for. Thanks to Mr Israel Colon’ for his fantastic help answering all of my questions and concerns. I respect the patience this man had with me bothering him for 3 straight days with non stop questions. He was cool, calm and collective. I appreciate him and your company for being so thorough and accurate at selling this awesome machine to us. God bless you all and thank you again! I’m sure we’ll talk again In the near future. 👍😎