FEB followed through on every promise… FEB followed through on every promise made at the time of the sale. Equipment delivery went smoothly despite the awkward and extremely heavy package. Assembly, although time consuming was simple and straightforward. The machine is awesome! The motion arms must be carefully placed in order to swivel the chair for exiting or the armrests will contact them. This is for the SPirit CRS800S

Spirit stepper was shipped damaged… Spirit stepper was shipped damaged Company still required shipping cost to send new part. Again it was shipped in the condition I received it in

I am very pleased with my entire… I am very pleased with my entire experience with FEB. Israel is really and truly committed to his 100% customer satisfaction guarantee. I called in early January hoping to buy a specific piece of equipment but there were none to be had. Israel took the time to personally make a recommendation more suited to my needs. Delivery and setup were flawless. Unfortunately part of my physical disability made it impossible for me to use my new machine. Just one call with Israel and we believe that my problem will be solved. Apparently I am not the first person to have trouble with my leg. With Israel’s help I will be getting an accessory that we hope will solve my problem. Once I receive my leg stabilization kit I plan to get moving and to get in better shape. Thank you again for all of your help and commitment to your customers Israel. I can update this story when I get my accessory!

Sorry so late getting back to you Sorry so late getting back to you. I couldn’t ask for a more qualified representative to help me find the G9S double stacked multi station machine my president of my company was searching for. Thanks to Mr Israel Colon’ for his fantastic help answering all of my questions and concerns. I respect the patience this man had with me bothering him for 3 straight days with non stop questions. He was cool, calm and collective. I appreciate him and your company for being so thorough and accurate at selling this awesome machine to us. God bless you all and thank you again! I’m sure we’ll talk again In the near future. 👍😎

Spirit 800 recumbent stepper Spoke with Israel about purchasing a NuStep unit. After talking at length about my needs, issues etc. I ultimately purchased a Spirit machine for a better price that has more options. I had reviewed them both but the professional opinion helped with the decision. His knowledge of his equipment was fantastic. No pushing to go with either unit just information. Delivery was great, driver came when i was told and brought into garage for me. Havent gotten it together yet as life has been a bit hectic but Im sure I will love it. Big thank you Israel!