Pass interference on the play I was so enthused w Israel Colon’ knowledge consistently and honesty. We kinda stumbled upon each other, but he tried everything he could throw at it too make it happen. My decision is no longer my own; I’m married with a family. I appreciate you Israel. I know more about these bikes and what to look for, thank you Cheers Mrs. Smith

Excellence … Professional customer service with helpful options provided that gave us an exceptional experience when purchasing. Stayed in touch during entire process all the way to delivery to door. Offered different possible equipment options to aid with financial goals.

A very responsive company A very responsive company. When I complained about another online offer which was $100 less, Israel(sp?) indicated that the online offer was for a used/rebuilt machine but that he would send an equipment mat for free. The offer was much appreciated.

I am very pleased with my entire… I am very pleased with my entire experience with FEB. Israel is really and truly committed to his 100% customer satisfaction guarantee. I called in early January hoping to buy a specific piece of equipment but there were none to be had. Israel took the time to personally make a recommendation more suited to my needs. Delivery and setup were flawless. Unfortunately part of my physical disability made it impossible for me to use my new machine. Just one call with Israel and we believe that my problem will be solved. Apparently I am not the first person to have trouble with my leg. With Israel’s help I will be getting an accessory that we hope will solve my problem. Once I receive my leg stabilization kit I plan to get moving and to get in better shape. Thank you again for all of your help and commitment to your customers Israel. I can update this story when I get my accessory!

Spirit stepper was shipped damaged… Spirit stepper was shipped damaged Company still required shipping cost to send new part. Again it was shipped in the condition I received it in