Was knowledgable about their products… Was knowledgable about their products and recommended the right machine for our needs at a fair price. Delivery was prompt and the order was complete.

FEB followed through on every promise… FEB followed through on every promise made at the time of the sale. Equipment delivery went smoothly despite the awkward and extremely heavy package. Assembly, although time consuming was simple and straightforward. The machine is awesome! The motion arms must be carefully placed in order to swivel the chair for exiting or the armrests will contact them. This is for the SPirit CRS800S

A very responsive company A very responsive company. When I complained about another online offer which was $100 less, Israel(sp?) indicated that the online offer was for a used/rebuilt machine but that he would send an equipment mat for free. The offer was much appreciated.

I am very pleased with my entire… I am very pleased with my entire experience with FEB. Israel is really and truly committed to his 100% customer satisfaction guarantee. I called in early January hoping to buy a specific piece of equipment but there were none to be had. Israel took the time to personally make a recommendation more suited to my needs. Delivery and setup were flawless. Unfortunately part of my physical disability made it impossible for me to use my new machine. Just one call with Israel and we believe that my problem will be solved. Apparently I am not the first person to have trouble with my leg. With Israel’s help I will be getting an accessory that we hope will solve my problem. Once I receive my leg stabilization kit I plan to get moving and to get in better shape. Thank you again for all of your help and commitment to your customers Israel. I can update this story when I get my accessory!

Absolutely a pleasant Experience to… Absolutely a pleasant Experience to work with. Called in on Black Friday, knowing that they would be absolutely busy. They called back in a timely manner to discuss options. I couldn't be more pleased with the purchase of our Spirit CRS800S Recumbent Stepper