Elizabeth Fleming
USI am very pleased with my entire… I am very pleased with my entire experience with FEB. Israel is really and truly committed to his 100% customer satisfaction guarantee. I called in early January hoping to buy a specific piece of equipment but there were none to be had. Israel took the time to personally make a recommendation more suited to my needs. Delivery and setup were flawless. Unfortunately part of my physical disability made it impossible for me to use my new machine. Just one call with Israel and we believe that my problem will be solved. Apparently I am not the first person to have trouble with my leg. With Israel’s help I will be getting an accessory that we hope will solve my problem. Once I receive my leg stabilization kit I plan to get moving and to get in better shape. Thank you again for all of your help and commitment to your customers Israel. I can update this story when I get my accessory!
DEIRDRE
USPass interference on the play I was so enthused w Israel Colon’ knowledge consistently and honesty. We kinda stumbled upon each other, but he tried everything he could throw at it too make it happen. My decision is no longer my own; I’m married with a family. I appreciate you Israel. I know more about these bikes and what to look for, thank you Cheers Mrs. Smith
NEAL GUNDERSON
USAbsolutely a pleasant Experience to… Absolutely a pleasant Experience to work with. Called in on Black Friday, knowing that they would be absolutely busy. They called back in a timely manner to discuss options. I couldn't be more pleased with the purchase of our Spirit CRS800S Recumbent Stepper
Pat Eppler
USGreat customer service Great customer service. We had several conversations about exactly what we needed in our circumstances and were given pros and cons of machines we were looking at. We were given expert facts about each and which was available. When we decided on one, the delivery was timely. We were kept informed of each step. Delivered on time and expertly wrapped for shipping. The delivery was to the inside of our garage. Every step was exactly as promised.
Michael Kelly
USA very responsive company A very responsive company. When I complained about another online offer which was $100 less, Israel(sp?) indicated that the online offer was for a used/rebuilt machine but that he would send an equipment mat for free. The offer was much appreciated.