Delivery company is a joke! The delivery company they use is a joke. I have contacted them two times by phone to schedule my delivery window. Both times they are unable get ahold of my delivery driver to schedule a delivery. Meanwhile the treadmill I have ordered shows it’s been sitting in my destination city for seven days now and I was told to call back tomorrow. Whiskey Tango Foxtrot!

So far this treadmill is great! So far this treadmill is great! There are a few things I wish would be better but over I think it's a super solid treadmill for the price. If I was to make it perfect, I wish the speakers were a little bit louder. The knobs to increase or decrease incline and speed are super easy to move so I have been finding myself brushing up on them when running and having to adjust them back to my desired settings. The tablet holder moves a little bit and makes noise so that's kind of annoying also. Aside from those things though it really is great.

Great treadmill We ordered a treadmill from Horizon and it arrived within a week. Great communication throughout the order processing, shipment and delivery. We're only a few days in of testing the treadmill itself, but so far I'm impressed.

Product customer questions assistance. I wish the website had more videos and customer reviews on the treadmills. I found way more information someplace else. I also wish the company had a chat where you could ask questions. this would help a lot.

Easy Peasy! New TM On The Way! The process to make my purchase was efficient and easy with no glitches! I am impressed. Just hope the delivery and product experience is the same. I previously had a used Horizon 2.0 treadmill and it served its time well. Looking forward to a new version!