
Maciej Czyzowicz
GBNo accepting returns According to the picture on your website I bought Dumbbell and expect to receive 1 set of two Dumbbells (on the website is a set of two). Instead, I received just one. I tried to return this Dumbbell, which company policy allowed me to do it, unfortunately no one wants to talk to me and send me a return label so I can't send it back (trying to do it for past three weeks). Poor service and not working phone. Looks like the company's business doesn't go well.

Charles Green
GBAvoid this company Paid for expedited shipping took months to get order. Know one answers phone. Literally 50 emails before getting response. Avoid this company like it’s COVID and the plague combined

Quentin
GBDeep Muscle Massager.com is a phony website and company I ordered a dumbbell set and it’s been 5 days and it still hasn’t been shipped and no response to emails and both phone numbers are bogus.I’ve filed a dispute with my credit card company and I fiercely discourage anyone from doing business with this company.

Charles Parenteau
GBHighly disappointed that your website… Highly disappointed that your website lead you to believe you’re getting a pair of dumbbells when in actuality, you’re only getting one. As I stated earlier, I could’ve got a pair of bow flex with clutches that are much easier to turn for $40 more than a pair of these. I’m highly disappointed in the fact that your website is a slightly misleading about this. Not to mention, it took forever to ship.

Cristian
GBPoor quality and slow shipping. This took over a month to arrive. The picture also shows two dumbbells and I was lead to believe that I was purchasing two dumbbells, not one. That was extremely disappointing. Aside from that bad experience, the weight changing system is also pretty terrible. 7/10 times you want to change the weight it’ll get stuck. Would not purchase again nor support the company.