Avoid this company Paid for expedited shipping took months to get order. Know one answers phone. Literally 50 emails before getting response. Avoid this company like it’s COVID and the plague combined

Bad company … I bought an adjustable dumbbell and then ordered another one a couple days later. They sent me something completely different and adjustable barbell. As you will see, if you try to return something neither of their phone numbers work every time I email them. They would send me just a form letter and they would never, ever. Contact me and reply about my issue. I tried so many different ways. They're the worst company I've ever dealt with.

ordered 1/20/24 ordered 1/20/24, card charged on 1/21/24, letter to company on 1/30/24, 1/31/24 shipped but I have not received it 2/15/24

Poor quality and slow shipping. This took over a month to arrive. The picture also shows two dumbbells and I was lead to believe that I was purchasing two dumbbells, not one. That was extremely disappointing. Aside from that bad experience, the weight changing system is also pretty terrible. 7/10 times you want to change the weight it’ll get stuck. Would not purchase again nor support the company.

Not a bad product but service needs HUGE improvement!! Regarding you service, it is subpar. You need to provide better updates on order status. You probably need to higher a lot more people to actually respond to email inquiries in a timely manner and more people so that there is not an endless busy signal on the phone. Regarding the product, I love it but its not the best. Whenever I pickup the dumbbell and set it back down carefully in its tray, often times its very difficult to then change the weight setting. I have to manipulate the dumbbell to ensure its setting just right to turn the two handles. Could use some improvements.