customer
GBI spent months looking at power racks… I spent months looking at power racks to buy and finally landed on the Titan X3. I was honestly a bit hesitant of ordering from Titan after researching them but Im glad I did. The rack came very quickly, was in very good condition and is a great rack for a home gym. I added the lat tower attachment and the movement on the pulleys and guide rails is smooth. Some people have had bad experiences with Titan but I have nothing but good to say about them.
Jake
GBFriendly and knowledgeable customer service Individual was very knowledgeable, knew the products well and directed me to exactly what I was looking for. Also gave me enough information to be able to reference back to and order what I needed since I wasn’t able to do so in the moment.
Anthony Cyr
GBFast shipping Fast shipping, great product, reliable fitness gear at great prices overall. Titan is awesome! The weight vest checks all the boxes and is exactly what I wanted it to be.
Tim Mason
GBMy Experience with Titan so far has… My Experience with Titan so far has been Outstanding. Very Professional, Courteous and helped with any issues I’ve had which were minimal.
anonymous
GBArrived damaged and customer support is terrible Would review the equipment, if they would replace the damaged parts they sent. I have been in a terrible daily correspondence with many of the foreign customer support employees who will not help me. I had two parts arrive unusable, I emailed right away. They first asked me "Can you fix it" to which I replied no even though it was an absurd and mildly unsafe request. They told me one of the parts was out of stock, which is a bold faced lie. I am able to go on their website and purchase another which would arrive two days later, still very much in stock. They are refusing to help, anyone on the phone just says "we are still working on it" as they ignore all requests for help. The part arrived damaged, the machine is unusable, and they have been wildly unhelpful. This is the single worst customer support experience I have ever had. The need was not that difficult, replace two parts that are badly damaged. Go to any company other than titan, especially anyone who will actually help if the equipment arrives unusable.