Aaron
GBHorrible Experience and Poor Customer Service I made an order on a like a Saturday night. I changed my mind and canceled the order on their website within 30 minutes from when I ordered it. I went through trying to contact them and there was a prompt for me to cancel. It asked me why and I told them. Then I find out like on Monday or Tuesday that they shipped the item out. After speaking to customer service, they said to have the order sent back to them so I declined the shipment and it went back. Then they charged me a restocking fee. I understand that is their return policy and it states that there is a restocking fee if returned. My issue is that I canceled the item and had proof that their system had received my cancel request, which was only 30 minutes after I ordered it. So it's not my fault that they decided to ship my order. I will never order from Titan Fitness again and their customer service was terrible!!! I was a repeat customer as I have bought their lat pulldown equipment from them in the past. Never again!
steve p
GBHigh quality equipment high quality Gains Good quality dip bar. Thick steel. Fit my ethos 3x3 power rack perfectly. does have some side to side movement when attached but does not affect the performance at all. Highly recommend adding dips to your training with the Titan Fitness dip bar.
customer
GBMulti grip cambered bar order My first experience with Titan wasn’t the best, but I appreciate that they took the time to read my review and call me back. We’ve got things squared away and I was able to order the multi grip cambered bar. I expect to receive the bar in a couple of weeks, so hopefully I can update this once the bar has arrived.
Tim Mason
GBMy Experience with Titan so far has… My Experience with Titan so far has been Outstanding. Very Professional, Courteous and helped with any issues I’ve had which were minimal.
Lea Sixx
GBI work for a company with 11 commercial… I work for a company with 11 commercial gyms. I have used Titan for several large purchases and each time they have been amazing at expediting orders, handling tax exemptions, shipping to multiple sites, the works. Plus the equipment quality is on par with the big commercial vendors.