customer
GBI spent months looking at power racks… I spent months looking at power racks to buy and finally landed on the Titan X3. I was honestly a bit hesitant of ordering from Titan after researching them but Im glad I did. The rack came very quickly, was in very good condition and is a great rack for a home gym. I added the lat tower attachment and the movement on the pulleys and guide rails is smooth. Some people have had bad experiences with Titan but I have nothing but good to say about them.
jt.lowercase
GBExcellence by Titan Fitness (Black Friday) I love titan fitness I recently went all in for black Friday and I am 100% fully satisfied beyond expectations. All items were in excellent condition. I was worried about one last minute change but I was helped by Jo and Sunshine who did wonderful work to make sure everything arrived perfectly. I eould like to thank everyone at Titan for their dedication and hard work. From every single pair of hands from their creation to my doorstep I can't thank each of you enough. God bless 10/10 Perfect user experience.
Edward Madolimov
GBTitan doesn’t receive enough credit for their products I always check Titan for their products before looking at any other fitness product company because of the quality and price of their products. I don’t believe Titan receives enough credit for their racks, plate loaded cable equipment, bars and cable attachments. These are all products I have purchased, use regularly and recommend. If you’re looking at purchasing fitness equipment I would personally suggest to give Titan a shot. More than likely you’ll enjoy their product and come back to purchase more from them.
anonymous
GBArrived damaged and customer support is terrible Would review the equipment, if they would replace the damaged parts they sent. I have been in a terrible daily correspondence with many of the foreign customer support employees who will not help me. I had two parts arrive unusable, I emailed right away. They first asked me "Can you fix it" to which I replied no even though it was an absurd and mildly unsafe request. They told me one of the parts was out of stock, which is a bold faced lie. I am able to go on their website and purchase another which would arrive two days later, still very much in stock. They are refusing to help, anyone on the phone just says "we are still working on it" as they ignore all requests for help. The part arrived damaged, the machine is unusable, and they have been wildly unhelpful. This is the single worst customer support experience I have ever had. The need was not that difficult, replace two parts that are badly damaged. Go to any company other than titan, especially anyone who will actually help if the equipment arrives unusable.
Shiwaku Seven
GBTitan Fitness has outstanding customer service Titan Fitness has outstanding customer service and good exercise equipment at reasonable prices. I have bought many items from Titan Fitness. There is rarely a problem, but when there is, Titan Fitness does an outstanding job at making it right very quickly.